Here’s how to fix the screen freezing bug on your Galaxy Note 5

Tips & Tricks
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Last updated: September 28th, 2015 at 13:48 UTC+02:00

So you’ve just gotten your hands on a shiny new Galaxy Note 5, only to find that its gorgeous 5.7-inch Super AMOLED display continuously freezes on you and stops responding. Pretty frustrating, huh? Yeah, we think so, too. Thankfully, there’s a super-easy fix that prevents the freezing from occurring repeatedly.

Here’s what to do:

  1. Turn off your Note 5 by holding the Power button and selecting Power Off from the on-screen menu.
  2. Hold the Power, Volume Up and Home buttons simultaneously until the Android mascot appears on the screen.
  3. A recovery menu should appear. Using the Volume Down button, highlight the option entitled ‘Wipe Cache Partition’, and click the Power button to select it.
  4. Press the Power button again to reboot the system.

After following the steps above, you should find that your Note 5’s display does not freeze anymore as you’ve wiped the cache that was causing it malfunction in the first place. If you happen to run into any issues along the way, do be sure to let us know in the comments section below, and we’ll do our very best to get you back on track.

Tips & Tricks Bug FixGalaxy Note 5
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