Effective February 12, 2021
Under the age of 16?
Our services are directed to people who are at least 16 years old (or older), or people under the age of 16 in the exclusive case their parents or a legal representative has read and agreed to our Privacy & Cookies Policy and has provided permission for them to provide their personal data to us to use our services. The services are not directed to children under the age of 16 and such children are not permitted to use the services except if the above permission was provided to them. If we discover we have received any personal data from a child under the age of 16 in violation of these Terms & Conditions, we will take reasonable steps to delete that information as quickly as possible. If you believe we have any information from or about anyone under the age of 16 without the permission as explained above, please contact us.
Acceptable Use Policy
We strive to provide our users with the best service possible. However, in order to provide a stable service to our users, we have defined an Acceptable Use Policy (AUP) which can be found below. We need you not to misuse or abuse our services. By using our services, you agree to our Acceptable Use Policy (AUP):
What we don't allow:
- Account sharing of any non-business account is a serious policy violation. Users should not give or allow access to their accounts to anyone, including trusted friends, colleagues, classmates or relatives.
- Copyright infringement. Be aware that reproduction or distribution of copyrighted works, including, but not limited to, images, text, or software, without permission of the owner is an infringement of U.S. Copyright Law and is subject to civil damages and/or criminal penalties including fines and imprisonment. This includes activities such as making software available for copying our content on your computer and connecting that computer to our Infrastructure.
- Compromising the integrity of our systems. This could include probing, scanning, or testing the vulnerability of any system or network that hosts our services.
- Tampering with, reverse-engineering, or hacking our services, circumventing any security or authentication measures, or attempting to gain unauthorized access to the services, related systems, networks, or data.
- Overwhelming or attempting to overwhelm our infrastructure by imposing an unreasonably large load on our systems that consume extraordinary resources (CPUs, memory, disk space, bandwidth, etc.).
What limitations we have:
- Our services are build for consumers and consumer use, not for businesses and business use.
- Free users are allowed to download up to 2 different firmware files a day.
- Premium Individual users are allowed to download up to 5 different firmware files a day.
- Premium Business users are allowed to download unlimited different firmware files a day.
- Account sharing for Premium Business is tolerated (up to a maximum of 3 people per account). No account sharing is tolerated for regular members or Premium Individual users.
- If you are a business user (eg. retailer, store, unlocker) and need a higher download limit than the Premium Individual plans allow, please check out our Premium Business offerings.
- While these limits might not be (hard) enforced at all times, we reserve the right to permanently or temporarily terminate or suspend a user’s account or access to the services without notice or liability if SamMobile (in its sole discretion) determines that a user has violated this Acceptable Use Policy.