It’s never a good thing when the rollouts for official software updates have to be halted. It usually suggests that things weren’t tested properly before deployment, and in Samsung’s case, it seems the company was just trying to earn brownie points based on how quickly it releases the Android 12 and One UI 4.0 update instead of focusing on ensuring a bug-free experience.
Samsung has released the stable Android 12 update for three devices up to this point. The Galaxy S21 series got it first, and it was followed by the Galaxy Z Fold 3 and the Galaxy Z Flip 3. And here’s the thing: The rollout for all of those devices has now been halted at least once, making us here at SamMobile who were full of praise for Samsung’s quick work with Android 12 look like idiots.
The update for the Galaxy Z Fold 3 and Galaxy Z Flip 3 in particular clearly needed more time in the oven. Users complained of their devices getting stuck in recovery mode, images getting deleted from the gallery on their own, a cover screen stuck at a 60Hz refresh rate on the Z Fold 3, and more. Samsung was quick to halt the rollout, but by that time the damage had been done.
And while it seemed things were going well for the Galaxy S21 series of phones, well, things took a turn for the worse this week as Samsung halted the Android 12 rollout for its non-folding 2021 flagships in Korea over a Google Play issue that, according to the company, is being faced by “very few users.”
It’s unclear if the Galaxy S21 issue is caused by Samsung or Google. After all, Samsung has been rolling out Android 12 for the Galaxy S21 lineup for more than a month at this point, and it’s only now that this particular issue is rearing its head.
But no matter whose fault it is, it’s clear that there are problems, and it’s not exactly a good look for Samsung. Everyone was impressed by how little time it took for the Korean giant to test the latest Android and One UI upgrade for its flagship devices and release it globally, but now it seems like the new software was rushed out the gate.
Getting a major new OS upgrade is always a joyous occasion (unless you have a life, in which case you probably don’t care about updates), but a buggy experience just sucks out all of that joy and ends up frustrating the user. So maybe just this one time, Samsung, please stop trying to be first and try to do things correctly instead?
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