Phone

Galaxy S9 SideSync support out in favor of Samsung Flow

You’re not the only one wondering what’s up with SideSync on the Galaxy S9. The service isn’t working on Samsung’s new flagship smartphone because the company has decided to push out Galaxy S9 SideSync support in favor of Samsung Flow. The official SideSync website has been updated to reflect that this service is not supported by the Galaxy S9 and the Galaxy S9+.

SideSync won’t work on the Galaxy S9

SideSync is a Samsung service that lets users share their smartphone’s screen and data on a PC. They can even receive the phone’s alarms on the PC and access some of its features such as making and receiving phone calls and sending text messages.

Prior to the Galaxy S9, the only requirement was that the Samsung smartphone should be running Android 4.4 KitKat or higher to use this service. Tablets with Android 5.0 Lollipop or higher were supported as well.

While the Galaxy S9 meets the first requirement since it runs the latest iteration of Android which is several steps above KitKat, the official SideSync website clearly mentions that “SideSync is not available for the Galaxy S9 and Galaxy S9+.”

So you were banking on Galaxy S9 SideSync support and now you find out that it doesn’t exist, what to do now? Many Galaxy S9 owners who got in touch with Samsung Support over this issue have been told that this service is not compatible with the new flagship and that a future update for Samsung Flow will bring screen mirroring functionality.

Samsung Flow is what the company calls its Apple Continuity and Handoff competitor. It enables seamless content handoff between Samsung devices including smartwatches, tablets, TVs and smartphones. The Windows 10 version of this app was opened up to any and all PCs running this OS iteration last year. It even lets them unlock their Windows 10 PCs using the fingerprint sensor on their Samsung smartphone.

The company has said that Samsung Flow will be updated to support screen mirroring but it’s yet to confirm when this update is going to arrive.

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RIMperator
RIMperator

Really sad SideSync isn’t supported for the Galaxy S9 – one of the best features for Samsung Galaxy is now missing. No idea if Samsung Flow can be a good replacement, since Macs are not supported 🙁

Colten Boston
Colten Boston

So frustrating, SideSync was one of my main reasons for staying with Samsung and now I’m being punished for sticking with them and upgrading

robinh999
robinh999

Great…. I have a Mac, not a PC

Dretsel
Dretsel

I wanted to like Flow but I couldn’t get over that my PC ( Samsung ATIV Notebook 9 Spin) wouldn’t automatically connect to my phone (Galaxy Note8) when the devices were close to each other or when I opened and started working on my PC. This made me stop using the service since I had to manually connect the two devices every time.. maybe I was missing or doing something wrong?

o0MHJ0o
o0MHJ0o

once the devices are paired, the Samsung Flow Desktop app should take you through connecting them. I have no issues with the Galaxy Book and the S8+/S9+

o0MHJ0o
o0MHJ0o

I have to admit, Samsung Flow is very good at connecting phone and PC, and unlocking Windows using the phone is also very convenient… with the option to unlock via the app, or via the phone which is great! took me a while though to realise that I didn’t have to email myself documents, photos etc. to get it on my PC. flow does a good job at it.