Phone

Another safe Galaxy Note 7 has exploded this morning

Samsung needs to come up with an explanation fast. In just one week there have been four reports of safe Galaxy Note 7 units exploding in the United States, one in Taiwan and two in South Korea. It’s time now to add another to the list. A replacement Galaxy Note 7 has caught fire this morning in Virginia. The handset belongs to Shawn Minter who said that his Galaxy Note 7 started burning on his nightstand at 5:45 AM. It was a replacement unit that he received after returning his recalled Galaxy Note 7 at a Sprint store on September 23.

Minter said that the burning phone filled his bedroom with smoke so much so that he woke up in “complete panic.” He has shared copies of his receipts as well as photographs of the retail box which confirm that he had a replacement unit which Samsung promised would be safe from this issue that forced it to recall the flagship in the first place. Sprint representatives offered him another replacement Galaxy Note 7 but Minter turned it down and opted for a Galaxy S7.

Samsung is yet to comment on this latest incident, it has not yet confirmed officially if the replacement units also suffer from a battery cell defect like the original units. At this point a secondary recall can’t be ruled out since reports of supposedly safe units exploding continue to pour in. Something needs to be done before someone gets seriously injured, or worse.

exploded-galaxy-note-7
safe-galaxy-note-7-fire

31 Comments

Sign in »

31
Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

maccyb
maccyb

Phones have definitely burned, no excuse, but there is a definite hole on the right side of the phone an inch above the bottom and the broken glass is radiating from that point looking like it has been punctured. This is possibly a scam. The back looks a little flat to be a Note7, could it be a different phone?

mustaka
mustaka

No excuse for who? If this incident is a scam, it is also highly probable that this is a conspiracy against samsung and that’s definitely an excuse for samsung. 100 defects from among a million is quite acceptable to me and I don’t understand the big fuss made about it. If they were iphone I don’t believe apple would replace all the devices. They would just replace the few defective ones and ignore all the rest of the complaints. Then everything would be forgotten about by everybody. The big mistake samsung made is the idiots wished to be perfectionist, and… Read more »

DareDevil01
DareDevil01

It’s not the Note 5 or S6 like some of you in the comments are claiming. It seems that’s either the Note 7 or at least S7E as the camera bump is the more refined version. The camera bump on the Note 5/S6E+ is bigger and the border on the camera is thicker too.

maccyb
maccyb

I have both phones in my possession right now, it’s impossible to tell the difference between the two looking straight down, you cannot see a camera hump from above unless you have some special 3d vision that sees around corners. The phone does look flat at the back. I’m not saying you’re wrong, the light is bad in the pic, but you are not definitely right either. Both do look identical from the back and they need to be side by side to see the very slight width difference.

mustaka
mustaka

This is neither a note 7 nor a note 5. This rather looks like an s6 edge plus, its back is flat and both notes has a curved back.

gtone339
gtone339

Might as well stop the whole manufacturing operation of Note 7’s & focus on redesigning the Note 7 from scratch & rebrand it as a Note 6 instead.

vpoulios
vpoulios

Here is what might has happened. Samsung refurbished note7 1 by exchanging only the battery in those devices that were affected. Then performed a repackaging of all devices affected or not with the new label containing the square. Then performed a software update to all note 1 units containing the green battery indicator. The units that now explode might be not refurbished ones that went through the procedure but we’re not detected as faulty. Samsung did not produce new units to replace the old ones. Note 3 user who wanted to upgrade to note 7.

maccyb
maccyb

Not possible. They were replacing phones before the old ones could have made it back to Korea and the length of time it would take to open them all and refurbish them. Plus there are apps you can use like Phone Info to check if a phone is refurbished or changed in any way. As Mr. Spock says, “Not logical Captain” 🙂

vpoulios
vpoulios

You might be right. But what went wrong? It is very embarrassing for a company of the size of samsung to fail twice in a row

jahanmir
jahanmir

Here’s the solution to avoid blow ups: 1st: don’t use wireless charging pad cuz it causes too much extra heat. 2nd, turn off fast charging in battery/optimization settings….it will still charge quickly but not create unnecessary heat and actually increase your battery’s life span.

MorningBear
MorningBear

You all are crazy!!!!! That!!!! IS NOT! !! A NOTE7!!! I have the blue note7, and that phone looks nothing like it.. people are rushing to judgment, all too quickly. How many are these, too try and rip off samsung company? ?? As for all the reporters who are interviewing the people, where are the proof? ? Paper trail, of of both phones. .. pictures of the actual crime scene, show the full phone, back and front, ( like this idiot did , which proves that this phone was not a note7 ) as for the man who managed to… Read more »

DareDevil01
DareDevil01

It’s not the Note 5 or S6. It seems that’s either the Note 7 or at least S7E as the camera bump is the more refined version. The camera bump on the Note 5/S6E+ is bigger and the border on the camera is thicker too.

Galaxynoten7000
Galaxynoten7000

Isn’t it ironic, Sammobile created such a hype on Note 7. Only to come down like a lead balloon. What next for Note? 5 failure, 7 failure….

ASH8
ASH8

See” the Fast Wireless Charger in pic, Mmm I had a bad experience using one of these with my Galaxy (not 7), all it did while charging OK was to cause the phone to get almost red hot, seriously are these any better than a few years ago?, how can such a device be good for the battery or phone?…its like putting your phone on an oven hot plate to charge it, in fact the fast charger it is made with coiled wire, just like an oven/stove hotplate.

o0MHJ0o
o0MHJ0o

My Samsung fast wireless charger doesn’t heat up my phone, if ever it does the fan cools it down. Using my S6 edge+ with it for almost a year. Though my phone has been having heating issues over the past couple of months I wouldn’t put it down to the fast wireless charger

maxpax89
maxpax89

Guys, you really haven`t seen this phone hands on? )
This is not a Note 7 phone, this is Note 5!
Just look at these bazels(another color, sharp bazels), it`s not a Note 7!

Sarper94
Sarper94

It seems the back of the phone was damaged before it started to burn.

Standingo
Standingo

Yep. You can see the pattern on the glass, that comes from the center to the outside. Like it was smashed with a hammer or whatever. Fishy xD

Standingo
Standingo

Looking at the picture… I looks like someone smashed the glass. It doesn’t look like the other burnt ones, where the glass wasn’t cracked.

Standingo
Standingo

I can’t understand why in Europe we have 0 issues ^^’

viniciusrsouza
viniciusrsouza

Yes, this is pretty interesting! How many countries already have it? Lots of few?

Standingo
Standingo

The big ones for sure: UK, France, Germany, Spain and Italy. I don’t know about smallers. That means more than 300.000.000 population.

pedrinho1977
pedrinho1977

I’m from Spain I got my replacement unit on september 30th so far no issues.

Standingo
Standingo

Lo tenemos desde el mismo dia! hehe. No tuve problemas ni con el primero ni el segundo. Y de hecho en Europa ninguno ha dado problemas. Es muy raro todo esto xD

viniciusrsouza
viniciusrsouza

I really hope Samsung take this as an opportunity to HEAR US for the next devices. Maybe an opportunity to start from scratch their consumers relationship. Hear us about f* TouchWiz, for example. Hear that we prioritize fluid performance in instead of trolling us with new user interface that, actually, is the same sluggish s* as ever! We are now eyewitness of what could be the start of the end of their power in smartphones market. I know other manufacturers got issues in the past, but not even similar to this! They now don’t have the option to continue to… Read more »

Rodney Mark
Rodney Mark

WTF is wrong with Samsung? i’ve been waiting on this damn phone for almost 3 months now, i trusted the first recall because it’s really the best phone Samsung ever made, Note 7 it’s one of the best looking phone out there no doubt, but now no more trust i will just get my self a Iphone or wait for the s8 or s8 edge

simchester
simchester

Samsung should just recall all the note7….they shouldn’t have skipped the Note6…imagine if it blows in your eyes on Gear VR

eHoolie
eHoolie

Man, that would be awful. Right in the eyes, that would suck.

stondec
stondec

None has blown up. The phone’s have overheated and melted. If your norciceptors are dead while you’re using VR and you don’t feel the phone heating up you’ve got more issues to worry about.

eHoolie
eHoolie

You are wrong. They have “blown up”. That’s why the glass breaks like that. With the heat and nowhere for expanding gasses to go…boom. I think your “nociceptors” have gone down.

eHoolie
eHoolie

Holy crap, that could be me. I hope my Ampere battery temp alarm works as it should.