Hey Samsung, why is the Galaxy Note 4 on the back burner for the Lollipop update?

Opinion
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Last updated: March 30th, 2015 at 10:57 UTC+01:00

Samsung has done a tremendous job this year of updating its devices to the latest version of Android. Android 5.0 has made its way to a lot of Galaxy smartphones in a short span of time, with Samsung focusing equally on devices both old and new, as well as devices that aren’t too widely available. The Galaxy S4 Active and the Galaxy S5 Plus are prime examples of phones that didn’t have high sales figures but have still been updated to Lollipop, and the Galaxy S4 and Galaxy Note 3 are two not-so-new smartphones that are also enjoying the latest and greatest version of the OS.

However, one device that Samsung seems to be ignoring is the Galaxy Note 4, which is the latest flagship handset that the company has on sale. The Galaxy Note 4 has received the update in South Korea, Germany and on a couple of carriers in the US, but the rest of the world is still waiting for the update. For a device that was the costliest smartphone Samsung has ever put out (the Galaxy Note Edge doesn’t count, as that isn’t exactly a mainstream phone) and one that is the current flagship in the Galaxy Note series, it just doesn’t seem right that the Note 4 still hasn’t received Lollipop almost five months after it was officially released by Google.

For an OEM that makes so many phones on a yearly basis, it is admirable to see Samsung working hard on rolling out software updates to devices regardless of when they launched or how popular they are. However, it is very disappointing to see that the Galaxy Note 4 isn’t getting the same love with Lollipop. It’s especially disheartening for someone like me, who found the Note 4 to have performance issues that shouldn’t be there on a flagship smartphone. Lollipop has shown noticeable performance improvements on basically every Samsung handset, and there doesn’t seem to be any good reason for why a device that is arguably the best phablet on the market has been made to wait so long for an update that should have — ideally — hit the device before any other.

Opinion Android 5.0Android LollipopGalaxy Note 4Lollipop
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