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A mere two days after Samsung announced that it would permanently halt production of the Galaxy Note 7 following several reports surfacing online of alleged ‘safe' replacement models catching fire, the Consumer Product Safety Commission (CPSC) has now issued a second official recall of the handset in the United States. “Samsung has received 96 reports of […]
The Consumer Product Safety Commission stands by Samsung's recent decision to suspend sales and exchanges of the Galaxy Note 7, reveals The Wall Street Journal. On Monday, the South Korean company issued a statement formally requesting that all carriers and retail partners globally refrain from accepting new orders and distributing replacement models while it investigates reports of ‘safe' units catching […]
It was reported just yesterday that a safe Galaxy Note 7 suffered the same fate as many of its unsafe siblings have before it onboard an airplane. It was a replacement unit that the owner had obtained from AT&T once Samsung started supplying safe inventory to the United States after confirming the recall. It was […]
It's believed that more than a million people worldwide are still using the Galaxy Note 7, despite the CPSC's decision to issue a second official recall of the handset following numerous reports of replacement models bursting into flames without any warning. This latest statistic comes courtesy of South Korean publication Korea JoongAng Daily and cites customers who claim that […]
According to a new report published by The Guardian, Samsung's insurance division isn't willing to pay the replacement costs of items damaged by exploding Galaxy Note 7s. A faulty device reportedly caught fire in John Barwick's house in Illinois spraying chemicals “all over [his] bed, mattress, curtains, and carpets,” which he believes will set him back […]
The Galaxy Note 7 has been recalled – again. I feel like this sentence permeates nearly every journalism piece I've read on the Web about the matter. And yet, it's a fact. The event itself is tragic, for innocent victims of exploding Note 7s as well as Samsung, the world's largest smartphone manufacturer who, prior to the recalls, […]
Despite the CPSC issuing a second formal recall of the Galaxy Note 7 in the US and several international transport authorities banning the handset from being carried onto airplanes, Samsung is still treating the recall as an optional scheme in its home country. According to a reddit user, the firm is informing individual customers in South Korea that […]
Samsung's taking a slightly different approach to offering replacement phones to Galaxy Note 7 owners in South Korea. The manufacturer has today revealed that it's set up a counter at Incheon International Airport where customers can swap their handset for a phone of a different model. It's believed that the company has introduced this scheme in […]
Last week, the Federal Aviation Administration (FAA) officially banned Galaxy Note 7s from being carried onto airplanes following the CPSC's decision to recall all variants after reports started to surface online of replacements bursting into flames, and now the authority has issued an Emergency Restriction/Prohibition order to make it a federal crime to fly with the device in the […]
I wrote a column some time ago on the Galaxy S7 edge and Galaxy Note 7 being more alike than ever, a column that was designed to challenge Note faithful on how they perceive the Galaxy S series in general. Sure, the Galaxy Note 7 has an S Pen that you won't find in the Galaxy […]
Health Canada, the region's consumer safety agency, has extended its recall of the Galaxy Note 7 to an additional 17,000 handsets. The body has revealed that a total of 39,000 devices have been sold or distributed in Canada to date, of which 22,000 were included in the first recall. It's believed that the majority of the units […]
Now that Samsung's announced that it's putting an end to production of the Galaxy Note 7 and the CPSC has issued a second official recall of the handset, many customers are taking advantage of the South Korean company's scheme to pick up a Galaxy S7 edge as a replacement. The likelihood is that if you're getting your hands on a shiny new […]
After issuing a statement encouraging all carriers and retail partners globally to refrain from accepting new orders and exchanging models of the Galaxy Note 7, Samsung has just announced that it's going to bite the bullet and end production of the handset. To be completely honest, we'd have been more surprised if the South Korean company decided to […]
According to Straitstimes, Samsung is offering loan devices of a different model — likely from the Galaxy J series — to Galaxy Note 7 owners in Singapore, leading many to believe that a second recall is right around the corner. Those in possession an original or replacement Note 7 in the region are instructed to switch it off and […]
Another day, another report of a safe Galaxy Note 7 exploding. The latest report comes out of Houston, Texas. The handset belongs to Daniel Franks who says that his Galaxy Note 7 burst into flames on the table while he was having lunch with his family. Franks says that it was a replacement unit he […]