The best Samsung deals! Galaxy Book 4 series, Watch 6, S24 Ultra or Z Flip 5! - Join SamMobile on Telegram!

SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission.

Notifications
    News for you

    The CPSC will investigate latest incident involving a safe Galaxy Note 7

    Phone
    By 

    Last updated: October 6th, 2016 at 04:23 UTC+02:00

    It was reported just yesterday that a safe Galaxy Note 7 suffered the same fate as many of its unsafe siblings have before it onboard an airplane. It was a replacement unit that the owner had obtained from AT&T once Samsung started supplying safe inventory to the United States after confirming the recall. It was the same story we've all seen many times now, the battery exploded and the phone caught fire. Fortunately, the plane was still at the gate so all passengers were evacuated through the main cabin door and no injuries were reported.

    This is an incredibly alarming development, one which could have serious repercussions for Samsung. The company has reiterated multiple times that replacement Galaxy Note 7 units have safe batteries that don't suffer the same battery cell defect as the initial units. The U.S. Consumer Product Safety Commission worked with Samsung on the Galaxy Note 7 recall and it's also going to investigate this latest report. “CPSC is moving expeditiously to investigate this incident,” said CPSC chairman Elliott F. Kaye.

    He added that the federal agency's staff have already reached out to the Federal Aviation Administration and Samsung to gather facts about this incident and they will also get in touch with the owner of the device. The chairman reiterated his call that consumers who are still in the possession of a recalled Galaxy Note 7 should power down their devices immediately and obtain a replacement from Samsung. “Consumers should know that one of the remedies is a refund,” he added.

    Samsung's only response so far has been that since it's unable to retrieve the device it can't confirm where this incident involves the new Galaxy Note 7. It's working with the authorities and Southwest Airlines to recover the device and investigate the cause of this incident.

    Source Phone Galaxy Note 7Galaxy Note 7 recall

    You might also like

    Galaxy Note 7 fiasco might have given Oppo an important employee

    Galaxy Note 7 fiasco might have given Oppo an important employee

    Samsung and Oppo recently found themselves competing in the foldable phone market even though they barely operate in the same regions. However, OnePlus is an Oppo subsidiary representing its parent company in the foldable phone segment outside China. OnePlus's first Z Fold-like foldable device called ‘Open' is essentially the same Oppo Find N3 announced for […]

    • By Mihai Matei
    • 5 months ago
    Samsung no longer shies from remembering the Galaxy Note 7

    Samsung no longer shies from remembering the Galaxy Note 7

    Samsung doesn't pretend like the Galaxy S23 Ultra isn't the spiritual successor to the now-canceled Galaxy Note series. The company embraced this identity, and in some of its online stores for key regions, it even dedicated an entire “Upgrade your Galaxy Note” section on Galaxy S23 Ultra landing pages. In this section dedicated to Galaxy […]

    • By Mihai Matei
    • 9 months ago
    Samsung’s tomb of lost features is now looking sadder than ever

    Samsung’s tomb of lost features is now looking sadder than ever

    Samsung has removed a lot of features from its flagship products over the years.

    • By Mihai Matei
    • 3 years ago
    Galaxy S10+ screen protector almost perfectly fits a Galaxy Note 7

    Galaxy S10+ screen protector almost perfectly fits a Galaxy Note 7

    Remember the Galaxy Note 7? The last of Samsung's flagship smartphones with the traditional home button and big bezels met an unfortunate early demise, and the company moved on to the Galaxy S8 and introduced us to the Infinity display, which threw away most of that bezel and the home button for a higher screen-to-body […]

    • By Abhijeet Mishra
    • 5 years ago
    Here’s some explosive news: Galaxy Note 7 just got certified with Oreo

    Here’s some explosive news: Galaxy Note 7 just got certified with Oreo

    Samsung hasn't yet been able to release the Android 8.0 Oreo update for the one flagship it was able to fall back on when the Galaxy Note 7 met its untimely demise, but someone at the company sure had enough time to test Oreo on the discontinued Note 7 and send it to the Wi-Fi […]

    • By Abhijeet Mishra
    • 6 years ago
    Fact or fiction? Galaxy Note 8 has ‘most generous battery capacity’ of any Note series device

    Fact or fiction? Galaxy Note 8 has ‘most generous battery capacity’ of any Note series device

    Now, before you reach for those pitchforks, let me say that the words in the title aren't mine or one of my colleagues' at SamMobile. They come straight from Samsung, or at least from the company's Samsung Members app, from a section on official performance tips for the Galaxy Note 8. And, frankly, if we […]

    • By Abhijeet Mishra
    • 6 years ago