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Last updated: September 9th, 2016 at 14:22 UTC+02:00
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How will you as a customer know that the unit you're being given has a battery that's not at risk of exploding? Samsung Electronics Australia has provided some more information today about the device replacement process. It confirmed that replacement stock will be available for customers in the country starting September 21. It also revealed how new and old units can be identified.
There will be clear identifiers on the retail box of a new Galaxy Note 7 unit. Identifiers include a small black square on the white barcode label as well as a white sticker with a blue letter “S.” Samsung Australia is also going to establish an online IMEI database where customers will be able to verify using the IMEI number of a Galaxy Note 7 to confirm if it's one of the new replacement units. One such database has already been set up by Samsung for customers in China and Hong Kong.
It's quite likely that this exact same method might be used in other markets across the globe to enable customers to identify Galaxy Note 7 users with safe batteries. Samsung gave itself a two-week deadline to start sending out replacement inventory across the globe.
Adnan Farooqui is a long-term writer at SamMobile. Based in Pakistan, his interests include technology, finance, Swiss watches and Formula 1. His tendency to write long posts betrays his inclination to being a man of few words.
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