Best buy guide: Galaxy Watch 6 or Galaxy S24+. Woo-hoo join SamMobile on WhatsApp or Telegram!

SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission.

Notifications
    News for you

    This trick might keep your apps from force-closing in Samsung DeX

    Tips & Tricks
    By 

    Last updated: February 16th, 2023 at 15:06 UTC+01:00

    If you use Samsung DeX and have experienced apps force-closing on you, we may have found a solution that might help against this issue. You can try assigning your most-used DeX apps to the “Never sleeping apps” list in One UI.

    If your phone runs low on memory, it decides which apps to close to make room for active apps. Sometimes, however, this system can be aggressive. And in Samsung DeX, it appears that it can force-close apps that you are actively using, such as one of the five (or twenty, if you use an official DeX Station) apps that DeX can simultaneously keep open on your desktop. Or it could force-close one of the apps you may be viewing in split-screen while you focus on another foreground app.

    The background story and a happy accident with YouTube Music

    I use Samsung DeX almost daily. And every so often, my Chrome web browser would force close. Sometimes, it happened due to automatic app updates, which I since disabled. But this phenomenon continued even after I disabled the auto-update feature, and I was at a loss.

    Through a happy accident, I later came across an unrelated issue concerning YouTube Music outside of DeX. The app would stop playing music after a few minutes when I turned off the screen, and the simple solution to this problem was to add the app to the “Never sleeping apps” list in One UI. So, as a side note, if you are experiencing similar issues with YouTube Music outside of DeX, try forcing it to stay awake.

    Now, back to DeX. Following this series of events regarding YouTube's music app, I realized that Samsung DeX might sometimes have issues managing apps when the memory is running low and could force-close some apps, such as the Chrome browser, in low-memory scenarios.

    Needless to say, I instructed my phone never to place my most used DeX apps to sleep, and the problem vanished. While Chrome used to force-closing almost daily at least once, it hasn't done so in more than a week as of this writing.

    The solution, step-by-step

    To prevent apps from going to sleep and force-closing, open the Settings app (whether in DeX or standard One UI) on your Samsung device, access “Battery and device care,” then tap “Battery,” select “Background usage limits,” and tap “Never sleeping apps.” Make sure that the “Put unused apps to sleep” toggle is turned on.

    Next, tap the “+” button in the upper-right corner, select the desired apps, and tap “Add.” You can check the screenshots below for reference.

    PhoneTabletTips & Tricks Samsung DeX

    You might also like

    This Kickstarter project could bring Samsung DeX to car displays

    This Kickstarter project could bring Samsung DeX to car displays

    Infotainment screens inside cars are becoming bigger each year, and most people are using Android Auto or Apple CarPlay for most of their navigation and music playback needs. However, those platforms are too simple for some tasks, and if you want to get real work done on your car's huge screen, you should consider an […]

    • By Asif Iqbal Shaik
    • 1 week ago
    New Galaxy Tab S9 FE tablets suffer from an odd DeX downgrade

    New Galaxy Tab S9 FE tablets suffer from an odd DeX downgrade

    This year, Samsung's betting more than ever on its Fan Edition lineup. A new FE smartphone was a given, but the company went ahead and announced its first-ever pair of FE-branded wireless earbuds, and not one, but two new Fan Edition tablets. In some regards, these FE tablets aim to punch above their weight. However, […]

    • By Mihai Matei
    • 6 months ago
    [Update] No Samsung DeX support in Galaxy Z Flip 5’s short list of upgrades

    [Update] No Samsung DeX support in Galaxy Z Flip 5’s short list of upgrades

    Samsung offered a more detailed explanation of why the Galaxy Z Flip 5 doesn't support DeX. The company clarified that the foldable flip phone lacks DeX on Monitor, DeX on PC, and Wireless DeX support for one reason: It couldn't implement DeX because of insufficient “heatproof performance in the structure.” The company experimented with the […]

    • By Abhijeet Mishra
    • 9 months ago
    Google Pixel 8 could finally bring a healthy rivalry to Samsung DeX

    Google Pixel 8 could finally bring a healthy rivalry to Samsung DeX

    Samsung's mobile desktop platform, DeX, might finally get a serious competitor later this year. And if you've watched how the Samsung x Google partnership changed over the past couple of years, you shouldn't be surprised to hear that Google may be working on its own DeX-like feature. Ever since Samsung and Google joined forces to […]

    • By Mihai Matei
    • 10 months ago
    Samsung’s DeX notebook needs to evolve the platform to be taken seriously

    Samsung’s DeX notebook needs to evolve the platform to be taken seriously

    A pretty wild rumor recently suggested that Samsung is developing a DeX notebook. Or, more specifically, the so-called DeXbook would combine the in-house desktop experience with Google's ChromeOS. It's a far-out idea but might work under the right circumstances. Or, at the very least, it would be a unique experiment to behold. However, as an […]

    • By Mihai Matei
    • 11 months ago
    Samsung may be working on a DeX-ChromeOS hybrid notebook powered by Exynos

    Samsung may be working on a DeX-ChromeOS hybrid notebook powered by Exynos

    Samsung may be developing a new device for its DeX platform. What is it? By the sound of it, it's anybody's guess. But rumors say it's called DeXbook. And if that name sounds familiar, it's because it has now re-emerged after more than three years of silence. At the beginning of 2020, DeXbook was rumored […]

    • By Mihai Matei
    • 11 months ago