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Last updated: August 13th, 2020 at 14:17 UTC+02:00
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The Experience Samsung at Home program is now live in India and it lets customers book home demos for Galaxy devices, from wearables to smartphones and tablets.
Experience Samsung at Home has a dedicated portal where customers can enter their contact details, select the Samsung Exclusive Store that is closest to their residence, and book a home demo for a variety of Galaxy devices. Contact details are sent to the selected Exclusive Store and customers will get an appointment confirmation within 24 hours of booking the demo. Customers will then be visited by a Samsung Experience Consultant (SEC) who has been trained to follow safety guidelines while demonstrating the requested Galaxy products in the comfort of the customer's home.
Once the demo is completed, customers can choose to purchase the demoed product online using the same portal by selecting the Home Delivery service instead of a Home Demo. Transactions will be made digitally, i.e., customers won't have the option to pay cash for their new products. Once the demo and purchase is complete, customers will get an opportunity to send feedback to Samsung and rate their experience.
Earlier this month, Samsung India also introduced three new reward programs to boost online sales, including the Samsung Referral Program, the Samsung Student Program, and the Samsung Shop 20K Advantage Program.
Mihai is a blogger and column writer at SamMobile. His first Samsung phone was an A800 which took a lot of beating, and a part of him still misses the novelty of the clamshell design. In his free time, he enjoys watching shows, documentaries, and stand-up comedy; listening to music, taking walks, and occasionally playing old(er) video games.
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