Firmware

Samsung has pulled the bug-filled latest Galaxy S10 software update

We reported yesterday that the latest Galaxy S10 software update (XXU1ASE5) had quite a few bugs. Those of you who updated also shared your experiences in the comments section. It’s safe to say that serious action was required on Samsung’s part to address the matter.

Samsung has taken action by pulling the update. It’s no longer available for download and we’ll now have to wait for another version. There’s no saying how long it might take for Samsung to release it.

Latest Galaxy S10 software update has been pulled

Many Galaxy S10 owners had complained about bugs after they had updated the firmware. The most common issue involved third-party apps freezing for no apparent reason. We had experienced that on our Galaxy S10 units as well. Twitter and Nova Launcher were two of the apps most affected by this problem.

We also had readers reach out to us and complain that even the phone itself was freezing at times. They then had to restart the phone which isn’t something that most people want to do unless it’s absolutely necessary. Some even reported issues with the fingerprint sensor becoming slow to respond.

There were no temporary fixes for these issues. Restarting the phone made no difference and a factory reset was useless. It was evident that the update has some fundamental issues which needed to be resolved. Samsung has come to terms with that. It has pulled the update and will now take some time to fix these issues before rolling it out once again.

That’s a shame for those who were waiting for this update. It did bring an improved Night mode for the camera among other major enhancements. They’ll now have to wait for a bit longer before they can try the new features.

  • Model: SM-G970F
  • Dimensions: 69.9 x 142.2 x 7.9mm
  • Display: 5.8” (146.5mm) Super AMOLED
  • CPU: Exynos 9820 Octa
  • Camera: 12 MP, CMOS F1.5/F2.4 (77°) & 16MP, CMOS F2.2 (123°)Ultra Wide

  • Model: SM-G973F
  • Dimensions: 70.4 x 149.9 x 7.8mm
  • Display: 6.1"(157.5mm) Super AMOLED
  • CPU: Exynos 9820 Octa
  • Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5 77° & 16MP F2.2 123° Ultra-wide

  • Model: SM-G975F
  • Dimensions: 74.1 x 157.6 x 7.8mm
  • Display: 6.4"(162.5mm) Super AMOLED
  • CPU: Exynos 9820 Octa
  • Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5/F2.4 77° & 16MP F2.2 123° Ultra-wide

27 Comments

Sign in »

27
Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

guyatapie
guyatapie

It’s been 3 days since I updated my S10: 1. Fingerprint sensor is much slower in identify my finger. And even after it identify and i get the home screen, the fp sensor still remains on the screen for approx 5 seconds before disappear. 2. Device freezes at least 4-5 times a day. 3. Many times the menu back button is not working. I have to close the app totally from memory. 4. Google search stuck many times – not responsive to press the results. I have to force close and start over. 5. Many times I get a call… Read more »

xyzulu
xyzulu

If you disable apps accessibility access the issues are resolved. A new update from Samsung will be out soon.

yurtz
yurtz

Sorry but how can I do that?

RomanBRS
RomanBRS

G973FXXU1ASE6
AUT

katsj
katsj

Is ASE6 version a fixed bugs version or not?

jozefrockz
jozefrockz

Is there any such?

Sebomeister
Sebomeister

What to do if I already downloaded the update but not installed it?

yoursgs
yoursgs

The May ’19 update is pathetic, unable to take calls, freezes most of the time, restart and shutdown buttons become unresponsive. Samsung when can we expect the FIX?

xyzulu
xyzulu

If you disable apps accessibility access the issues are resolved

nitinmits
nitinmits

My Gmail also freezing a lot on S10+ after recent update in India

sahalkabeer
sahalkabeer

Now i understood why nova was crashing , and i posted a review on nova app listing but the issue was with samsung

xyzulu
xyzulu

If you disabled apps accessibility access the issues are resolved.

calzone
calzone

Where can I find that setting?

stefe68
stefe68

I installed the update this morning (S10 ITV) ready to roll back but luckily, until now, I’m having no issue whatsoever (still having the not responding fingerprint scanner after pulling the phone out of my pocket but it’s old news and not related to the May update). I surely notice more battery drain but everything including Nova works like a charm.

RomanBRS
RomanBRS

People still recieving Exynos ASE5 update

goldykhalsa
goldykhalsa

My s10 is fine.. no freezing issue.. but i noticed battery drainage as compared to April security patch..

locarno
locarno

How do you know that they pulled this update ?

henklbr
henklbr

We did our own investigation… 😉

locarno
locarno

Ok.

percey
percey

Hi. Is sammobile not writing on s8 and plus anymore? Because there’s a new update for it since 3-4 days now and it’s not being discussed. it’s still with the may security update but comes with camera stability and some new animations like the charging animation.

TurkishStyle
TurkishStyle

From time to time i when im starting some apps i see just a white background. I have to close the app and launch again to fix that

o0MHJ0o
o0MHJ0o

I get that a lot now on Google chrome, since updating to the May patch on my S9+

dagger1
dagger1

I think rather its a shame for those of us who installed it and now have to wait for who knows how long to get an update that fixes our devices.

And I personally rather not mess around with Odin

shazyx
shazyx

I only have the issue with Twitter freezing, other than that there is no issue that I have noticed.

ashwinrajsr
ashwinrajsr

Same here, everything else works perfectly fine.

sahalkabeer
sahalkabeer

I am using nova launcher and it just crashes and freezes i had to uninstall.

pigui353
pigui353

Hello.
How do I get back to the previous version?
Can I do it for Odin?