Order the just-launched Galaxy Fold7, Flip7, or Watch8 Classic – New deal Galaxy S25 Ultra
Last updated: December 29th, 2016 at 11:07 UTC+01:00
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Apparently, this has been an issue dating back to the launch of both devices. There have been ongoing complaints about this issue on Samsung's community forums among users. Samsung has continually insisted that the lens can only break under physical stress and will charge customers $70 to fix the lens itself. Consumerist also reported yesterday of an incident that happened fairly recently with one of their readers. The reader claimed to have woken up to the lens shattered and described the look like a “miniature bullet hole.”
Keller Rohrback, a Seattle-based law firm, is currently investigating the issue at hand and sent out a statement asking affected users to contact the firm to discuss any “potential legal issues.” Other than speculation, there is still no clear explanation on how the lens is shattering at random, and we here at SamMobile are hearing about it for the first time.
Have you experienced this issue? Let us know in the comments below.
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