Ever since it announced that the Galaxy Note 7 was being recalled for good and that the handset had been discontinued, Samsung promised to conduct a thorough investigation into the fires and reveal the results to the public. The company later reiterated its commitment to the investigation and promised to have the results out before the end of this year. According to a new report, Samsung has completed its investigation into the Galaxy Note 7 fires and now knows why its ill-fated flagship was going up in flames.
According to the report, Samsung has completed its internal investigation into the matter and has now sent the report to the Korea Testing Laboratory and the American safety organization UL. The report is yet to be made public but if the investigation really has been concluded and Samsung is confident of the findings, it shouldn’t take too long now before the report is released to the public at large.
When Samsung first recalled the Galaxy Note 7 a couple of weeks after it was released, the company blamed a battery supplier for supplying faulty cells. It assured customers that the supplier’s cells would no longer be used and that the replacement units it was sending out were perfectly safe. As it turned out, they weren’t. Replacement units also started catching fire and repeated incidents forced Samsung to pull the plug on what might have been one of the best-selling smartphones it has ever made.