Samsung has been investigating the cause of the Galaxy Note 7’s tendency to catch fire even after it switched battery suppliers and promised that the replacement units sent out after the first recall were safe. The company has said that it’s going to make the results of this investigation public. Industry sources cited in a new report out of South Korea today claim that the results will be announced next month.
The company is also working with several product safety agencies in the United States and in South Korea to ascertain the cause of the fires. The batteries were initially believed to be the primary culprit but the matter should have been resolved when Samsung switched suppliers. It’s believed that diverse factors must have played a role in the Galaxy Note 7’s demise. The Galaxy Note 7 has since been discontinued and the company continues to urge users to return their device for an exchange or a full refund.
Samsung would certainly want to get this out of the way before it launches the Galaxy S8 early next year so that there are no lingering concerns about product safety.