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Last updated: November 29th, 2016 at 13:59 UTC+01:00
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The company is also working with several product safety agencies in the United States and in South Korea to ascertain the cause of the fires. The batteries were initially believed to be the primary culprit but the matter should have been resolved when Samsung switched suppliers. It's believed that diverse factors must have played a role in the Galaxy Note 7's demise. The Galaxy Note 7 has since been discontinued and the company continues to urge users to return their device for an exchange or a full refund.
Samsung would certainly want to get this out of the way before it launches the Galaxy S8 early next year so that there are no lingering concerns about product safety.
Adnan Farooqui is a long-term writer at SamMobile. Based in Pakistan, his interests include technology, finance, Swiss watches and Formula 1. His tendency to write long posts betrays his inclination to being a man of few words.
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