Phone

SK Telecom, KT and LG Uplus will offer a full refund to every Galaxy Note 7 customer

Last Friday, Samsung announced a global recall of the Galaxy Note 7 after it found that faulty batteries were the reason for a few handsets catching fire while on charge. To compensate for the inconvenience, the firm revealed that it would allow owners to swap in their device for a Galaxy S7 or Galaxy S7 edge at any of its service centers. However, T-Mobile went the extra step and gave its customers in the United States the option to receive a full refund instead of a new smartphone.

South Korea’s three largest operators, SK Telecom, KT and LG Uplus have all decided to follow in T-Mo’s footsteps as they have today announced that they will also be reimbursing customers the retail price of the Galaxy Note 7. Unfortunately, those willing to take advantage of this opportunity will have to contact their respective carrier before Monday, September 19. If they fail to do so and decide to reach out at a later date, they will only be entitled to a replacement unit.

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friss
friss

Double standard from Samsung for not standardizing the exchange program globally.

Singapore Note7 users won’t get Samsung software upgrade that limits Note7 battery charge as the exchange program start from 16 September.

No full refund or exchange to other flagship like S7/S7 Edge, can only change back to the same colour of Note7 plus free 1 piece of Samsung screen protector and $30 voucher.

maccyb
maccyb

They have 2 weeks to claim. Nothing unfortunate about that. They have plenty of time. The constant negativity from this writer is difficult to understand….