Phone

Galaxy Note 7 shipments have been delayed for quality testing

Samsung has confirmed today that the Galaxy Note 7 shipments have been delayed as it’s conducting further quality testing on its new flagship smartphone. The company said in a statement that “Shipments of the Galaxy Note 7 are being delayed due to additional tests being conducted for product quality.” It did not provide any details on the tests being conducted and the markets that will be affected by this delay.

There have been some reports recently of the Galaxy Note 7 exploding while it was being charged, the reports primarily came from South Korea and some other markets. Samsung has not confirmed whether this is the cause of the shipment delay and subsequent additional testing. There have also been reports of some Galaxy Note 7 units crashing and getting stuck in boot loops for no apparent reason. If the quality control problems are confirmed and Samsung has to take steps to rectify them it will deal a significant blow to the company as it’s counting on the Galaxy Note 7’s sales to continue the stellar performance of its mobile business in the second quarter aided by the Galaxy S7 and the Galaxy S7 edge. There are pre-order customers in several markets who are still waiting to receive their units and delayed shipments will have a direct impact on sales.

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t72killer
t72killer

#1 “exploded” phone was a clone (1 week before ANNOUNCEMENT, no logo)
#2 “exploded” phone was “a frined’s phone” – of course, shipping started TODAY, guy No.1 managed to blow up his phone, on-site service ALREADY visited the site, guy No.1 told the story to guy No.2, who sent it to the media. We live in a really rushing world, don’t we…

smfrinfan
smfrinfan

don’t do comments like this if you ignore some points you must search more before commenting (just an advice) 1- all note 7 in korea…japan…china are with no brends logo like gear s2…so it’s original note 7 2-the second exploded phone is black and the first one is coral blue…it’s not the same phone… and finally the report of that explosions help samsung because imagine that all note 7 were shipped and we have a lot of explosions it will affect samsung a lot…the delay is the best choice now because the explosion can do serious damage to user if… Read more »

ijazali
ijazali

Looks like quality control department hasn’t done their homework, they were on vacation.

Oliver french
Oliver french

Delivery delayed In France

n900mixalot
n900mixalot

Samsung even admitting there may be a problem, then doing something about it, is huge. Rarely do they ever do that. Gear S and Gear Fit cradles, Note Edge Marshmallow, Galaxy S “sudden death” some years ago, they told us it was our fault. This is a new Samsung.

smfrinfan
smfrinfan

mature comment 🙂 you have my respect.

Hoggington
Hoggington

Hopefully to switch to Gorilla Glass 4.

sociologist
sociologist

Maybe they can add the IR blaster too. Those too things wouldn’t bee too difficult.

willy.4
willy.4

Any one want to buy a quality NOTE 4 C/W four batteries… no worries about the phone going boom boom….. Price unattainable , sorry will be keeping the best note to date built by Samsung all to myself….. lol lol lmaoff…..

turkxtreme
turkxtreme

Samsung lost their prestige and confidence of current customers (or maybe new customers) because of this problem. Also they couldnt use their advantage against to Apple with beautiful Note 7. Note 7 really perfect designed and developed device. Samsung must say something about this problem as soon as possible. I think they try to understand whats the problem on device. Maybe they couldnt solve the problem yet.

eHoolie
eHoolie

I thought that you were supposed to test them before shipping. LOL..
Silly me.

MStuart
MStuart

My personal policy is to never pre-order stuff, and never buy on day one. Maybe one day, when people learn their lesson, companies will stop rushing their goods to market.

Reeneman
Reeneman

Your´re right!
But I´m still very happy with mit pr-ordered s7 edge. Extreme stable sind first or second fw update, no problems so far.

shazyx
shazyx

So what about the customers who have purchased the device already?

Bonedatt
Bonedatt

They should continue using their “awesome phone” and hope for the best.

SenorSjon
SenorSjon

Some are on their 4th exchange because of the bootloop problem. Never mind the military testing the phone as hand grenade. 😉

eHoolie
eHoolie

I heard ISIS is now making a Note7 bomb vests.