Phone

Samsung Galaxy S6 and Galaxy S6 edge reportedly facing touchscreen issues

Only a week after the official announcement of the Galaxy S6 and the Galaxy S6 edge, reports about certain hardware issues on these handsets have started to surface. According to a new report from Asia Today, Samsung’s latest flagship smartphones are facing display issues where the touch inputs are hardly being recognised near the bezels.

An accompanied video shows how the displays on these smartphones fail to recognise touch inputs (while scribbling/handwriting) near the bezels. Surprisingly, the issue seems to be more prominent on the Galaxy S6 as a larger area of the screen seems to lack sensitivity. The issue seems to be present on the Galaxy S6 edge as well, but to a smaller degree.

According to the publication’s source, the South Korean smartphone giant might not be able to solve this issue with a firmware update as the problem seems to be related to the hardware. We hope that Samsung corrects this issue before its devices are placed on the retail shelves around the world, otherwise it could be another #bendgate waiting to happen.

Update: As many of our commenters have pointed out all Samsung smartphones have this and it isn’t an issue when it comes to daily use.

Via | Source

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syedchain
syedchain

been testing this on note 4 and yes it appears the same with touch input but not with s pen input…so I believe it is purposely designed by Samsung to prevent accidental touch when holding the phone and so no issues at all people….

harun7070
harun7070

hello

sriram231092
sriram231092

Who ever started this, watch my video: https://www.youtube.com/watch?v=0hR6Juxmjb8 Why would such an expensive device experience such a silly issue? Apple fans can’t resist themselves from opposing Samsung flagships so they invented the #GAPGATE in teh Galaxy Note 4 and now touchcreen issue on the Galaxy S6 and S6 edge! For the person who started this, watch my video and go to school!

a67543210
a67543210

I just did the test on my S4, and had the same results like in the video,Plus I`ve never had any touch issues using my S4 as a hardcore user with more than 350 apps installed. Totally wrong claims here. I think it was designed that way as it gives the same results on all edges, but the green background lights up all the spots they are supposed to.
You too can try *#7353# on your dialer.

a67543210
a67543210

I just did the test on my S4, it’s same,Plus I`ve never had any touch issues using my S4 as a hardcore user with more than 350 apps installed. Totally wrong claims here. I think it was designed that way as it gives the same results on all edges, but the green background lights up all the spots they are supposed to.
*#7353# on the dialer.

Kenji4
Kenji4

That is no issue at all. All devices are like that and it is a test meant to be done within the boxes to establish that the touch works fine. Why have they never reported this the on other models. Clearly S6 has unsettled some people from their sits. Hahaha, that nonsense can’t stand.

djdare
djdare

Tried it with finger on my Note 3 and “non colored” space is equal all around display.

With pen there is no such problem. I can color from edge to edge without any space left.

Like Ghaelis said… It’s a made up problem.

acruzlu
acruzlu

If it has issues it’s better to have them before the phone releases.

ghaelis
ghaelis

LOL, really that’s a problem? I have the same result on my S4, and didn’t even notice it. Phone reacts from edge to edge. This is a made up problem.

Ahmedivx
Ahmedivx

This problem was present long ago, same issue with S4, S4 Mini, S5 and S5 Mini I had, practically no need for the touch areas around the bezels, for me it appears most when trying to move and app from one page to the other, and it became difficult for each new generation, I mean it was easier in the S4 and became more difficult in the S5

wickdaman
wickdaman

Yeh I have the gap with ALPHA. No issue though. Finger scrolling, etc. on the edge of the screen and other activities work perfectly. Just someone freaking out, thinking S6/Edge is defective before launch or something lol. Panic over!

MrDannyD
MrDannyD

Just checked on the Note 4 (910F) and I can write right to the edge. So clearly not or all Samsung phones.

Multiplexing
Multiplexing

I doubt that. I checked it twice with my Galaxy Note Edge. It is not possible to reach the edge of the screen with your finger when scribbling a note. But: When you use the S-Pen instead it works. Hence Adam.Kirby5 and Domedom are right… it’s a feature.

JohnK
JohnK

True. Just verified this with my S-Pen on a Galaxy Note 10.1 2014 edition.
It must be some volontary margin for comfort with hands/fingers.

yogesh9989
yogesh9989

Agree. I’ve just checked with my Note 3. I was able to reach the edge with the S-Pen. anyways nice try #AppleFanboy

j2001m
j2001m

Your finger can jot got to it but the pen can

Sune
Sune

On the note 4 I can draw to the edge with the s pen, so no problem here.

DomeDom
DomeDom

This is not a bug, this is a feature!
Since displays get bigger and edges smaller, this is neccessary to prevent from touching the screen by accident when holding your phone (tight) in one hand.

adam.kirby5
adam.kirby5

This isn’t an issue at all… It is the same on ANY phone. Your finger is fat… You need to have a finger that tapers to a point in order to get it to register on the edges. The wide surface area of your finger is why this happens. Don’t panic people.

MadalinGabe
MadalinGabe

I have test on my S3,it’s the same “problem”.
Screenshot:http://s1.postimg.org/5q0mdmmbj/2015_03_06_15_13_36.png
Good try,Apple fanboy. S6 is the most perfect gadget every I seen launched by Samsung.
Keep up the good work !

Multiplexing
Multiplexing

It is not an issue and it won’t have any negative impact using the Galaxy S6 on a daily basis.

Maybe the video was made by an Apple fanboy who couldn’t help noticing that Samsung made a nice and very unique smartphone after all. 😉

JohnK
JohnK

That’s very likely. Or someone from LG, Sony, HTC.. 😉

khalilman
khalilman

its the same in the S5 ..
this is not an issue !!
bad understanding

corduroysack
corduroysack

It’s the same on my s4, not a problem

LeifS
LeifS

It’s the same on the S4 so I wouldn’t call this a problem. It’s the testing app of Samsung in the hidden test menu (dialer *#0+#). In daily usage you won’t notice a thing because the gap is so small that you’ll never touch only the gap.

LeifS
LeifS

edit: it’s *#0*#

hare89
hare89

This is nothing…
Its almost the same on s4 (i9505) but really i never faced any issue cause of this…

taz89
taz89

This is nothing new, it’s on all Samsung devices like that. Don’t think it is defect at all rather purposely done by Samsung for whatever reason. If it was going to be an issue don’t you think it would have been noticed in the past several years of phones.

superg05
superg05

for accidental palm presses when holding duh….

Nate B.
Nate B.

That gap is so minimal that it will be registered to the point its not noticed. I’m pretty sure when I do a gesture or slide in from any side it doesn’t pick up right on the hairline edge. I honestly don’t think there is anything to worry about.

JohnK
JohnK

I just did the test on my S5, it’s same.
*#7353# on the dialer.
Useless article unverified claim.

chris_capone
chris_capone

Hello,
Thanks Johnk for the tip…and I have same result on my Note3.
But, from my point of view, it’s not a problem for daily use (I didn’t noticed it until today).
Bye!

j2001m
j2001m

Same on the note4 and note edge and so on, it’s in the [email protected]@@@king manual

kcatt
kcatt

My n910f note 4 is ok..

idell
idell

Oh , Crap!

theedik2
theedik2

That is not a problem .
Samsung make it specialy.