SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission.

Notifications
    News For You

    Samsung offers official statement on third-party accessory incompatibility on Galaxy Note 3 and KitKat

    Phone
    By 

    Last updated: January 23rd, 2014 at 10:21 UTC+01:00

    The arrival of the Android 4.4 KitKat update on the Galaxy Note 3 brought with it incompatibility of the device with a few third-party cases that were previously working as intended. Well, Samsung has now offered an official statement on the matter to AllAboutSamsung – according to Samsung, the company does want its consumers to use official accessories to maintain a “pleasant and smooth user experience,” but it also rejected that there's any correlation between Android 4.4 and the incompatibility that now exists among some of the third-party cases as reported by users.

    Here's the statement (translated):

    To ensure a pleasant and smooth user experience with Samsung products for our customers, we recommend that only original accessories from Samsung to use. Of course, customers can continue to rely on third-party accessories. The full functionality of our devices and accessories, however, can only be ensured with genuine Samsung components, since only in this way it is ensured that equipment and accessories are perfectly matched. A correlation between the Android version 4.4 and the supposed incompatibility of third-party accessories does not exist.

    Well, that's commendable Samsung, but what about those who now have non-working accessories sitting around just because they wanted to get the latest and greatest version of Android? While there are a few workarounds available for the issue, they are far from perfect for normal consumers. It's possible Samsung made a few changes that unintentionally resulted in incompatibility with accessories like Spigen's S-View flip cover, but again, it's one that is affecting consumers who spent a lot of cash on Samsung's latest phablet, so here's hoping the company itself looks at a solution and implements it soon.

    Phone Android 4.4Galaxy Note 3KitKat
    Galaxy AI summarized

    Scroll for more related content
    News For You

    You might also like

    WhatsApp will stop working for some Galaxy phones by next month

    WhatsApp will stop working for some Galaxy phones by next month

    Meta is ending WhatsApp support for older Android OS versions, which means the messaging app will stop working on some Galaxy phones later this month. However, we wouldn't worry about it unless you're a classic Galaxy phone collector still using some of the company's original models. WhatsApp will stop working for Android 5.0 and older […]

    • By Mihai Matei
    • 8 months ago
    Facebook integration in Gallery and other apps ending June 30 for old Samsung devices

    Facebook integration in Gallery and other apps ending June 30 for old Samsung devices

    Starting June 30, users of Samsung's Android smartphones launched between 2012 and 2014 will no longer be able to access their Facebook pictures and information in apps such as Gallery, Calendar, and the Briefing widget for the home screen. We're told the affected devices are mostly those that ran Android KitKat, Lollipop, or Marshmallow. Devices […]

    • By Abhijeet Mishra
    • 6 years ago
    Samsung smartphones score top five positions in research and testing study

    Samsung smartphones score top five positions in research and testing study

    Samsung today announced that its smartphones have scored the top five positions in the joint study of the German testing center International Consumer Research and Testing (ICRT) and Roskachestvo, the Russian quality system. Best results were achieved by the Galaxy Note 3 and Note 4, the Galaxy S7 and Galaxy S7 edge as well as […]

    • By Adnan Farooqui
    • 7 years ago
    Samsung has started selling refurbished flagship smartphones in the US

    Samsung has started selling refurbished flagship smartphones in the US

    We reported a couple of weeks ago that Samsung could soon start selling refurbished flagship Galaxy smartphones. It was said to be one of the ways the company will try to sustain the earnings momentum after its stellar performance in the second quarter of this year and it will also help Samsung maximize cost efficiency […]

    • By Adnan Farooqui
    • 8 years ago
    From the Galaxy Note 3 to the Galaxy Note 5: Five Good Changes

    From the Galaxy Note 3 to the Galaxy Note 5: Five Good Changes

    The Galaxy Note 5 is now available, even in the coveted Gold Platinum color option, so it’s likely that fellow Note 3 users are contemplating an upgrade from their now two-year-old smartphone. We’ve heard a lot about what Note 4 users think about the Note 5, but we haven’t heard as much from Note 3 […]

    • By Deidre R.
    • 8 years ago
    Photo Note for the Galaxy Note 3

    Photo Note for the Galaxy Note 3

    Samsung introduced two new features with the Galaxy Note 4 last year that made Galaxy Note 3 users jealous: 1) Smart Select and 2) Photo Note. We pointed out that Smart Select came to Galaxy Note 3 users, Verizon users in particular, but it turns out that the other feature also made its way to […]

    • By Deidre R.
    • 9 years ago