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Samsung offering free replacements to Galaxy S4 users with swollen batteries

Last week, word broke out that some users had an issue wherein the battery on their Galaxy S4 was swelling up and losing its ability to hold charge for long, with our coverage of the matter seeing quite a few comments confirming the same from many of our readers. According to a statement released to Trusted Reviews, Samsung is aware of the issue and is offering free replacement batteries to those affected.

Here’s the official statement:

We ask all affected customers to please visit their nearest Samsung Electronics service centre, where they can receive a replacement battery for free of charge. We remain committed to providing the best possible user experience for our customers.

Well, if you have a swollen battery on your Galaxy S4, you know what to do – find a nearby service center and get that thing replaced by a shiny new unit.

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poised
poised

i faced the same battery swelling problem within 3 months of purchase. Service center says you have to buy the new battery , what the hell is this. my phone is still under warranty. damn samsung.

Abhishek Angral
Abhishek Angral

These idiots are saying u have to buy a battery

rembick
rembick

So I have this problem with my S4 as well and this is not only problem that battery is swollen. In my device it causes random restarting, turning off and bootloops unless I recharge the battery more than 50%.

AquilaSol
AquilaSol

Does this also apply to Provider-Branded devices?

Because they keep sending the bloody battery to a repair shop for apparently no reason.

Willy95
Willy95

HI, my s4 was a present, so i havent any invoice, anf they’ll replace my battery?? Thank