Samsung working on a fix for WhatsApp Dual Messenger file sharing issue

Phone
By 

Last updated: July 19th, 2021 at 07:49 UTC+02:00

Samsung’s Dual Messenger feature allows users to install two separate instances of popular instant messaging apps. This allows users to have two different Snapchat or WhatsApp accounts on the same phone. However, some users have been facing issues while using WhatsApp in the Dual Messenger mode, and Samsung is planning to fix those issues.

Galaxy smartphone users have been facing an issue where they are unable to send files saved on the phone via WhatsApp in the Dual Messenger mode. Moreover, users are unable to open files received via WhatsApp. This problem is present on WhatsApp version 2.21.10.16 (or later). Samsung has announced via its forum that it will fix this issue with a software update in the future.

Until then, Samsung recommends sending files by opening the Gallery or My Files app, selecting the files, and sharing them via WhatsApp’s second instance. To open files received on WhatsApp, the South Korean firm recommends forwarding them to your first WhatsApp account and opening them from there. Samsung had introduced the Dual Messenger feature four years ago.

Are you facing this issue on your Galaxy device while using WhatsApp in Dual Messenger mode? Let us know in the comments section below.

Samsung Dual Messenger WhatsApp File Sharing Issue

Phone Dual MessengerWhatsApp
Load comments

Related News

This WhatsApp feature is no longer exclusive to Samsung phones

  • By Asif S.
  • 1 day ago

WhatsApp can now make your Google Drive backups more secure

  • By Abhijeet M.
  • 2 weeks ago

WhatsApp will soon let you determine the contents of your chat backup

  • By Anil G.
  • 2 weeks ago

Facebook’s working on a new Community feature for WhatsApp

  • By Mihai M.
  • 2 weeks ago

Facebook, Instagram and WhatsApp are down, and it’s not your pho …

  • By Abhijeet M.
  • 3 weeks ago

WhatsApp Web: A simple guide on how to use the web app

  • By Adnan F.
  • 4 weeks ago

Your WhatsApp may soon work across multiple Samsung devices

  • By Adnan F.
  • 1 month ago

You could soon earn WhatsApp cashback on your Samsung phone

  • By Adnan F.
  • 1 month ago