Phone

Samsung says it will improve Galaxy S20’s camera performance with software updates

The main selling point of the Galaxy S20 series is its cameras. Samsung managed to cram in a lot of cameras in its latest flagship phones, the Galaxy S20, Galaxy S20+, and the Galaxy S20 Ultra. Moreover, the camera sensors in the phones are some of the largest in the industry. However, some reviewers are complaining of bugs and underwhelming camera quality.

Some of the Galaxy S20 Ultra reviews published over the past few days have mentioned that the cameras on the phone have an inconsistent and slower-than-usual focusing mechanism, both in the photo and the video modes, and excessive processing. The phone uses PDAF (phase-detection autofocus) rather than a faster and more reliable dual-pixel PDAF system that is found in most modern high-end phones, including its previous-generation flagships. The cameras also seem to over smoothen people’s faces and skin.

The Galaxy S20 Ultra reviews published by PCMag and InputMag talk about similar issues with its cameras. The Verge hasn’t published its full review of the phone yet but notes that it has faced issues related to autofocus and skin smoothening as well. In response to the publications, Samsung said that it would improve and optimize the camera performance of the Galaxy S20 series in the future with software updates.

Here’s the complete response from Samsung:

The Galaxy S20 features a groundbreaking, advanced camera system. We are constantly working to optimize performance to deliver the best experience for consumers. As part of this ongoing effort, we are working on a future update to improve the camera experience.

The Galaxy S20 Ultra has the mightiest camera setup on any smartphone in the world, featuring a monster 108MP (1/1.33-inch) primary camera, a 48MP camera with a 10x hybrid optical zoom periscope lens, a 12MP ultrawide-angle camera, and a 3D ToF camera on the rear. The phone can also record 8K videos, albeit at a frame rate of 24fps. The South Korean smartphone giant has already released a software update in South Korea that improves the camera performance of the Galaxy S20 Ultra.

We are working on our own review of the Galaxy S20 Ultra and will soon share our findings regarding the phone’s camera performance with you. What are your expectations from the Galaxy S20’s cameras? Let us know in the comments section below.

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Gunter2
Gunter2

It’s a bit premature to be complaining and moaning so much about a phone that’s still on pre-release software. Though it’s good that Samsung gets a heads up on these things it’s not actually a big deal. I’m sure everyone knows the retail phone will be updated again and as soon as you switch it on you’ll get yet another update. Much ado about nothing.

Landon A
Landon A

They are not using pre-release software. The devices being reviewed currently online have already received the March update. So, that day one update that’s always there has already been pushed. This lackluster performance is what we are going to get.

Landon A
Landon A

*Somewhat lackluster

Ducati916
Ducati916

Huh lackluster??your kidding right . Just a few teeks is all thats needed no different then most new releases

PookiePrancer
PookiePrancer

I get your point. But it’s also premature to praise an unknown update. I guess we can at least praise the fact they acknowledge it needs work.

Ducati916
Ducati916

Exactly folks just love to complain

focr06
focr06

One of the biggest issues is the video quality as well. Videos are so grainy! Compared to the competition.. That’s an issue with S/N series also.

PookiePrancer
PookiePrancer

Check’s in the mail? Like ECG feature on Galaxy Watch 2? Hmmm….

sryffin
sryffin

what?

PookiePrancer
PookiePrancer

If you had a Watch Active 2, and were still waiting for the promised ECG function update, you’d understand. In the meantime, but an S20 for what you KNOW you’re getting, not some promise. At least you won’t be disappointed.

Miki691234
Miki691234

Exactly! If you expect some miracle improvements via s/w, sorry to tell you but you’ll be disappointed. It is what it is. Focusing issue is due to absence of “dual pixel” auto focus, something Samsung has cleverly hidden from users. Obviously, this 9in1 pixel binning has bleeding light issues (crosstalk) ending up in slightly blurry images. In order to compensate this, Sammy applied super aggressive image sharpening resulting in artifacts (unnatural look of grass, trees…). S20 Ultra is all about its zooming capabilities and for that it gets a thumb up from me (at least for 10x-30x zoom). On the… Read more »

PookiePrancer
PookiePrancer

“Buy an S20” not “but an S20.”

cardicek
cardicek

Even by mistake I do not switch from S10 + to 20+ it makes no sense at all: X