Phone

GPS lock issue on your Galaxy S20? You’re not alone

The Galaxy S20, S20+, and S20 Ultra offer the best hardware you can get on a flagship smartphone right now, but it seems these phones could have benefited from more time in the oven. Over the course of the past week, a number of Galaxy S20 owners have taken to Samsung’s community forums and Reddit to complain about their phone having issues with locking on to a GPS signal in apps such as Google Maps and Waze.

From what we can gather, some Galaxy S20 units simply fail to lock on to GPS satellites or take too long to do it, making navigation near impossible. Switching from 5G to LTE networks, rebooting the phone, and switching SIM cards all seem to make GPS work properly for a short time, but at the time of this writing, there is no permanent fix. It’s also unclear whether it’s a hardware or software problem, as replacement units are reportedly suffering from the same issue.

It’s worth noting that the GPS lock issue seems to be limited to the Snapdragon variants of the Galaxy S20, S20+, and S20 Ultra sold in the US and Canada. There aren’t any complaints from people with the Exynos variants, and we can confirm that GPS works as it should on the Exynos-powered Galaxy S20 smartphones we are using here at SamMobile.

Samsung is yet to respond to all the complaints that are continuing to pile up, but we will update this article once the company makes an official statement. In the meantime, let us know if you have faced problems with GPS on your Galaxy S20, S20+ or S20 Ultra down in the comments!

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SteveMBtech
SteveMBtech

Have the same issue on my Note 10+ 5G and I’ve seen a ton of people with my same phone complaining, also the One Plus McLaren 5G

mean-machine
mean-machine

Had exactly the same issue with Note 10+ 5G Exynos variant. Once, almost missed my plane. Luckily, they fixed it with new firmware versions even though there was no mention of it.

jcargal
jcargal

Interesting. I was experiencing this issue on a Note 8, but chalked it up to old hardware.

I have GPS signal in Google maps until the phone screen locks, then I have nothing until exiting Google maps and restarting. Interestingly after restarting the app there are no further problems, even after further screen locks. No idea if related, but strikingly similar.

alleshi
alleshi

I have the same problem with S20 Ultra 5G Exynos, and with Note 10 plus 5g Exynos, GPS problems.

dudeman456
dudeman456

The A-GPS tower info from the cell towers seems to expire in 24 hours, a restart gets the latest info from the towers. Without the that data the GPS chipset has to act like a normal standalone GPS chipset and figure out what satellites are above it on its own.

o0MHJ0o
o0MHJ0o

I don’t understand… The big selling point for the S20s was the Snapdragon 865 processor. So and if that’s North America only, what does the rest of the world get, and what 5G modem are they using, because the SD 865 was supposed to be the complete All in one chipset, right?