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How Samsung used advertising to recover from Galaxy Note 7 recall

Samsung found itself in a world of trouble this time last year. Its new flagship smartphone, the Galaxy Note 7, would combust spontaneously. It recalled the initial batch of units and made tweaks but that didn't do it any good. Samsung ultimately had to issue a second recall and discontinue the product. The rumors about […]

By Adnan Farooqui
7 years ago

Samsung’s Q3 2016 earnings guidance beats estimates despite Galaxy Note 7 recall

Samsung today released its earnings guidance for the third quarter of the year. Analysts and investors had high hopes from Q3 2016 following the company's stellar performance in the second quarter of this year. However, once the Galaxy Note 7 recall was taken into account, many thought that a huge financial impact would be visible […]

By Adnan Farooqui
8 years ago

Galaxy Note 7 fiasco might have given Oppo an important employee

Samsung and Oppo recently found themselves competing in the foldable phone market even though they barely operate in the same regions. However, OnePlus is an Oppo subsidiary representing its parent company in the foldable phone segment outside China. OnePlus's first Z Fold-like foldable device called ‘Open' is essentially the same Oppo Find N3 announced for […]

By Mihai Matei
7 months ago

SamMobile Daily Recap: October 6, 2017 — Galaxy S5 Neo, Galaxy Note 7 and more!

We publish a lot of stories on a daily basis. Unfortunately, the majority of news breaks during our European hours of operation, which makes it difficult for our readers in the US (and other regions) to keep up. However, we think we’ve come up with a fantastic solution — a daily recap. Here’s what we covered today. Deals […]

By Josh L.
7 years ago

SamMobile Daily Recap: July 18, 2017 — Galaxy S8 Active, OLEDs and more!

We publish a lot of stories on a daily basis. Unfortunately, the majority of news breaks during our European hours of operation, which makes it difficult for our readers in the US (and other regions) to keep up. However, we think we’ve come up with a fantastic solution — a daily recap. Here’s what we published today. Bixby Bixby launch in China […]

By Josh L.
7 years ago

Samsung explains how it had to ‘humanize’ the brand after the Galaxy Note 7 fiasco

It's never an ideal scenario when a high-end product that you've just released runs into problems and before you know it, there's a negative connotation attached to the product that was supposed to earn you billions of dollars. That's precisely what happened with Samsung last year when a battery fault caused many Galaxy Note 7 […]

By Adnan Farooqui
7 years ago

SamMobile Daily Recap: May 31, 2017 — Galaxy Note 5, Notebook 9 Pro and more!

We publish a lot of stories on a daily basis. Unfortunately, the majority of news breaks during our European hours of operation, which makes it difficult for our readers in the US (and other regions) to keep up. However, we think we’ve come up with a fantastic solution — a daily recap. Here’s what we published today. Deals Daily Deal: Save 8% on a […]

By Josh L.
7 years ago

2017 will be a ‘confidence rebuilding year’ for Samsung

Samsung's brand has taken a significant hit because of the Galaxy Note 7 fiasco and the company certainly has to work hard and ensure that it reverses the damage done by a device that might have been one of the best smartphones it has ever released. Speaking at the GSMA Mobility Live conference in Atlanta, Samsung […]

By Adnan Farooqui
8 years ago

Chinese customers furious after Samsung executives knelt to apologize for the Galaxy Note 7

The Galaxy Note 7 appears to have significantly dented Samsung's position in one of the most lucrative smartphone markets on the planet. At first the company insisted that the Galaxy Note 7 recall did not affect customers in China. It only issued a formal recall in the country after halting production of the handset, no […]

By Adnan Farooqui
8 years ago

Samsung’s third quarter results show the Galaxy Note 7 eviscerated mobile division’s profit

Samsung's earnings guidance prior to the Galaxy Note 7's demise suggested that the company would carry the momentum forward from its record-breaking second quarter as the new flagship looked poised for success. Then the Galaxy Note 7 had to be discontinued and Samsung later had to revise its guidance to show an immediate impact of about $2.3 […]

By Adnan Farooqui
8 years ago

Samsung might increase display and memory component prices to contain Galaxy Note 7 loss

Samsung is now in damage control mode after discontinuing the Galaxy Note 7. It's taking steps to restore its reputation as well as contain the financial loss caused by what might have been its best flagship smartphone. The company has already ramped up production of the Galaxy S7 series to stay competitive in the market and […]

By Adnan Farooqui
8 years ago

Someone made a smoking Galaxy Note 7 Halloween costume because why not

I'm pretty sure the Galaxy Note 7 has given a lot of people over at Samsung many sleepless nights, the entire fiasco was the stuff of nightmares to say the least. The Galaxy Note 7 is dead now but people are finding their own ways to pay homage to what might have been Samsung's best […]

By Adnan Farooqui
8 years ago

Samsung also being sued over the Galaxy Note 7 by customers in South Korea

The dust is finally settling on the entire Galaxy Note 7 debacle and now we're seeing lawsuits being filed against Samsung by customers who are affected by this ill-fated smartphone. The first class-action lawsuit has been filed by customers in the United States in which the company has been accused of both fraud and breach […]

By Adnan Farooqui
8 years ago

Samsung will compensate component suppliers for the discontinued Galaxy Note 7

Samsung will compensate component suppliers for the discontinued Galaxy Note 7 and is considering giving them orders for other models of its smartphones and tablets to cushion the blow, reveals Reuters. It's currently unclear how much the gesture will cost the firm, but it'll likely add a few million to the $5 billion loss it's already […]

By Josh L.
8 years ago

[Update] Samsung Notes app comes preloaded on the Galaxy J5 Prime and J7 Prime

With the Galaxy Note 7, Samsung introduced the newest version of its software, unofficially dubbed Grace UX. In addition to revamped interface elements, the Note 7 came with quite a few new features not seen on Samsung devices that came before it. The Samsung Notes app was one such new feature – Samsung Notes combines […]

By Abhijeet Mishra
8 years ago

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