Opinion

Galaxy Note 10 headphone jack removal will disappoint loyal customers

Many of you still remember the initial press reactions when Samsung first introduced its Galaxy Note series. Their verdict was that the phone was too big and that customers wouldn’t want such a large display. However, the customers proved them wrong. The Galaxy Note series quickly became popular with Samsung delivering hit after hit in subsequent years.

One can even say that Samsung’s Galaxy Note series brought about a renaissance in the market. It brought large displays into the mainstream, so much so that it’s difficult to imagine a flagship smartphone now with an under 6-inch display.

The Galaxy Note formula was a simple one. It was essentially a bigger and more powerful version of that year’s flagship Galaxy S handset. It also had support for the S Pen. The Galaxy Note series rarely introduced substantial changes that Samsung hadn’t already made before. Whatever Samsung did for the Galaxy S series earlier in the year would trickle down to the new Galaxy Note in the second half of this year. That was true for the design and material changes as well. There wasn’t much unexpected about the phablets.

However, Samsung appears to be going in a different direction this year. It looks set to make a very controversial move with the Galaxy Note 10. Sure, who doesn’t love a surprise, but only when it brings a smile to your face. If that surprise gives you a reason to consider not buying its latest smartphone, then one can say it’s not much of a surprise, to begin with.

It has been claimed by multiple sources that both Galaxy Note 10 models will ditch the 3.5mm headphone jack. The leaks we have seen so far also don’t betray a headphone jack. If the information is accurate, this would make the Galaxy Note 10 Samsung’s first flagship smartphone to come without the jack which many users still feel is crucial to a good user experience.

Samsung has always aimed its Galaxy Note handsets towards professionals. Most customers who opt for these phones tend to be power users. They’re also quite loyal to this lineup since you don’t get an integrated stylus on any other mainstream Android device. It seems that this year, Samsung has decided to take risks that will directly impact its most loyal customers.

Some significant design changes have been reported which weren’t implemented on the Galaxy S10 series. Samsung is reportedly going with a vertical rear camera placement and an Infinity-O display where the front camera cutout is center-aligned. However, these are changes that may not be a deal breaker for most customers. What could be a deal breaker is the decision to remove the 3.5mm headphone jack.

All of the major changes that we have seen Samsung make for its smartphones originated from the Galaxy S series and then trickled down to the Galaxy Note lineup. For example, when the dual aperture rear camera was introduced with the Galaxy S9, fans knew that it was also a done deal for the Galaxy Note 9. When the Infinity Display was launched with the Galaxy S8, there was no doubt in anyone’s mind that it would also be present on the Galaxy Note 8.

Had Samsung removed the jack on the Galaxy S10 then perhaps it would have delivered a message to all its fans that the inevitable was happening. They wouldn’t have been blindsided by the decision. The change wouldn’t have been so abrupt, particularly for those customers who are used to the status quo being maintained between the Galaxy S and Galaxy Note series handsets of a particular year.

The loyal Galaxy Note owners have also stuck with this series because they feel that it provides the best of what Samsung has to offer. The added functionality that’s exclusive to the Note lineup can’t be matched by any other Samsung device and there’s little direct competition for it from the company’s rivals. To me, it feels that some fans might not appreciate what Samsung is planning to do with the Galaxy Note 10. They may feel that it strays too far from the script too abruptly. For most of them, a 3.5mm headphone jack is a basic necessity on a device of this caliber, and they will sorely miss it on the latest iteration.

The argument from Samsung would be that removing the headphone jack allows for a bigger battery. Will loyal customers be happy with this tradeoff? And if there’s no substantial increase in the capacity, can it be said that Samsung failed in staying true to its most loyal customers? They may be able to digest the change in camera position but the lack of possibilities that removing the headphone jack is going to present will make many of those customers think twice about purchasing the Galaxy Note 10.

What do you think about all this? Should Samsung have removed the headphone jack from the Galaxy S series first? Are you likely to skip the Galaxy Note 10 just because of this? Share your thoughts with us in the comments below.

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abolds4397
abolds4397

I doesn’t matter to me whether they keep it or not because I never used it (that’s me though) however, I have great respect for those who want the 3.5 mm jack. I know bluetooth is going to rule everything, but the 3.5 mm jack never fails when bluetooth does in time (recharging). There’s no real problem keeping it, as it wont affect the use of the phone. Since people who like using bluetooth items can use the Note as well, why take the 3.5 mm jack option away from those who use it all of the time? Even bluetooth… Read more »

heartog
heartog

I never even used the headphone jack on my Note 9 once, I also charge wirelessly. Would like to see a portless Note 10

psre08
psre08

Owned the Note 2, 4, 5, 7, 8 and 9. This is the first time I see no compelling reason to switch, and with no 3.5mm jack the decision is even easier. I absolutely despise having another accessory to charge, and I refuse to have to think about bringing a dongle with me everywhere I go. If this rumour is true, then to me it is most disappointing news, particularly since it is unnecessary from a technical perspective. Fast charging, check. Water resistant, check. Liquid cooling, check. Expandable memory, check. Could keep going…

PookiePrancer
PookiePrancer

Latest rumor says the Note 10 Pro will only get 25W charging.

henklbr
henklbr

Source?

PookiePrancer
PookiePrancer

One of the editors on XDA. Says Ice Universe was wrong, and his sources told him 25W. He said 45W is coming later to one of the mid-range phones. I hope he’s wrong!

ravensergio
ravensergio

Some people are saying just use the “USB-C -> Headphone Jack”. I’m using my phone a lot for VR. Let me ask you..how would the dongle help then, when the port is occupied by the VR headset? Bluetooth you say? I have the Galaxy Buds and let me say that there is a noticeable delay in all VR apps i tried. Is like watching an old Chinese movie dubbed in English. So I really hope they won’t remove the jack on S/Note devices. If they do, well then i’ll just buy an Oculus Go and any other non Samsung flagship… Read more »

vnovomsate
vnovomsate

I would like to see ir blaster back again. Other cheaper phones for 200 bugs have it and flagship from Samsung doesn’t…
Samsung have decided a few things and that’s why people looking for other products, different brands…

locarno
locarno

“it’s difficult to imagine a flagship smartphone now with an under 6-inch display.”

S10e ?

“All of the major changes that we have seen Samsung make for its smartphones originated from the Galaxy S series and then trickled down to the Galaxy Note lineup.”

Note 8 was first Samsung phone with dual camera. It not trickled down from S series.

“and there’s little direct competition for it from the company’s rivals.”

LG Stylus ?

I don’t care about jack. I using it very very rare.

locarno
locarno

Ok. Can someone tell my why I get so many -1 points ?

Anonymous
Anonymous

Oh it’d be much more if we could vote more than once believe me

locarno
locarno

But jack will be gone sooner or later.

k-hole
k-hole

I don’t miss it at all. Used to have bluetooth headphones for about 15 years…

locarno
locarno

Wow. That’s a lot of time.

alsharq
alsharq

I think if the 3.5 Jack removed so i prefer the IR transmitter which we miss on the Note series since note Edge .
It’s more important to control our home appliances like what we was able to do before than have a 3.5 Jack at this time when it’s better to go wirelessly through Bluetooth.
While it’s an advantage to have both IR and 3.5
Thanks

Saranan Majilya
Saranan Majilya

Right mate. Having old school IR Blaster, 3.5 Jack and Micro SD slot doesn’t obstruct any one but obviously make little segment of users very happy. Here in India Xiaomi added these features on most phones.

vnovomsate
vnovomsate

Agree

Saranan Majilya
Saranan Majilya

In future 3.5 jack will be obsolete. But I think now it’s not best time to ditch the jack. After all consumer preferences are matter.

HFL087
HFL087

Agree

djcbs
djcbs

“The argument from Samsung would be that removing the headphone jack allows for a bigger battery.” This argument is what we call “BS”. Just open up a Galaxy phone and you’ll see that removing the headphone jack will give you ZERO useful extra space for the battery. You’d also need to remove the charging port and its connector and the circuits below the battery. IF you could move those circuits from that place (you can’t, one of them is the charging port circuit), that alone would allow for a bigger battery even with the headphone jack still there, because there’s… Read more »

martindale
martindale

To all the dreary people telling us they would not miss the headphone jack, because they use BT headphones to listen to their music: the Galaxy Note is not for you. Go listen to your music on whatever device you like, the Note is for professionals. I use the headphone jack on my Note, I don’t listen to music, I don’t own a set of headphones. There are other use cases beyond personal music consumption that use the headphone jack – but you would not be expected to understand that. Go buy a different phone.

henklbr
henklbr

Enlighten me: why is the Note not the phone for me? I’m a Note user since it first release, and switched to BT-Headset (Bose) with the release of the Note 4.
I understand very well you dislike the removal of the Headphone Jack, but am sure a USB-C dongle will be supplied in the box.
Or Samsung should give people a choice, i.e.:
Note10e: Headphone Jack
Note10: No Headphone Jack

Landon A
Landon A

I’m a super loyal fan having had 12 flagships in six years, and I couldn’t care less about the headphone jack. I haven’t used it once on my S10+.

igy
igy

That’s you. I use it on S10+ and used it on S4, S7, S8 and S9+

locarno
locarno

Lol. We all get a lot of downvotes.

Biransahin
Biransahin

It will have a headphone jack. The lag with Bluetooth earbuds and Gear VR is very bad. Assuming it will support Gear VR, and I hear it will, just as S10, the jack will be there. This is just clickbait not by Sammobile but by the original sources. The phone will likely be the same design as the S10 plus.

dave58
dave58

It’s not clickbait when IceUniverse says it and all the renders are based on factory CAD drawings.

Biransahin
Biransahin

LOLOL!! Go check what Ice Universe said about “NO HEADPHONE JACK ON S10” , before eventually saying it was wrong information. People are so gullible. 🤣

dave58
dave58

Well looking closely at the Pro renders it looks like it will have a headphone jack.

korosensei07
korosensei07

Look closely on the top of the device (Note 10 Pro render) and make the picture brighter, you can clearly see the headphone jack. Ppl missed it cause it’s at the top this time around. Or they wanted to cause and uproar.

dave58
dave58

That’s the sim card slot actually.

korosensei07
korosensei07

No, to the left of the of the sim card slot. See here:comment image

korosensei07
korosensei07

I posted a link but it’s right next to the sim card slot, I’m not sure why ppl are missing it.

henklbr
henklbr

I don’t mind at all if the Headphone Jack would be “killed” on the Note10: I never used it, always listened music with my Bluetooth Headset (nowadays Bose QC35-II -> excellent sound, enough for me).
And if there’s an excellent “dongle” in the box (USB-C -> Headphone Jack), then I always have an alternative… 😉

igy
igy

Don’t like to use bluetooth for music and use that jack for years.

PookiePrancer
PookiePrancer

The lack of camera innovations bug me more, TBH. Huawei’s taking pictures of the moon. Samsung fans lost pro video controls on 4-yr-old sensors, and the Note 10 will have less sensors than the S series.

henklbr
henklbr

Those pictures of the moon are manipulated by Huawei itself… (those are not real)

PookiePrancer
PookiePrancer

Samsung can’t even provide manipulated images, and Huawei can still provide 5x optical zoom. And they have yet to bring back Pro settings for video recording. “Pro” device with amateur software. 🤔

I’m just saying: that’s what most disappoints me about the rumors; it’s just more of the same, minus some features.

marcoj76
marcoj76

Look closely at the Note 10 Pro leaked renders, the one where it shows the top of the device. There is a headjack present….

Martin R.
Martin R.

No it has not….

Biransahin
Biransahin

Yes, of course it will have a headphone jack. This is just clickbait.

korosensei07
korosensei07

I see it too, it is clearly there. Everyone missed it because it wasn’t at the bottom, it’s at the top.

dave58
dave58

Yeah that looks like a headphone jack.

dave58
dave58

That’s the sim card slot