Phone

Samsung could put Galaxy Note 7 blame on ‘irregularly sized’ batteries and manufacturing flaws

Samsung recently announced that it would reveal the results of its Galaxy Note 7 investigation on Monday. However, The Wall Street Journal claims that it has managed to eek out information regarding the results from “people familiar with the matter.

According to the report, Samsung hired three independent quality-control and supply-chain analysis firms to conduct the investigation. These firms concluded that there were two faults in the Galaxy Note 7. The first fault was in the batteries manufactured by Samsung SDI. After preliminary reports of fire and explosion had started coming in, Samsung increased the production of the Galaxy Note 7 using Hong Kong-based Amperex Technology’s batteries to compensate for the shortage. The increased production introduced some unknown “manufacturing issues” in the Galaxy Note 7.

Samsung will put the blame of Galaxy Note 7’s faults on ‘irregularly-sized’ batteries and manufacturing flaws when it officially announces the results next week. The Galaxy Note 7 was recalled globally on September 2nd, but when faults continued in original as well as replacement units, Samsung killed the production and sales of the phablet altogether. More than 96 percent of all the Galaxy Note 7 units have been returned till now in the US. Samsung has introduced new measures in its manufacturing and designing processes to avoid any such faults in the future.

 

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jcalvinreyes
jcalvinreyes

thin designed phone + thin battery capable of fast charging + bloated unnecessary apps that continuously running in background = IED phone. so never do it again samsung, hope you learned your lessons.

kambod
kambod

This is the price Samsung paid for non-removable batteries. I assume “only” batteries could be recalled, not the entire devices.

superjdb22
superjdb22

They hired three supply chain analysis firms to come up with this? It was the batteries and an unknown manufacturing issue?? They better have a lot more to tell than that next week.

Eske Rahn
Eske Rahn

“….unknown “manufacturing issues”…. ”

I guess they are still unknown.

warlockba
warlockba

Other independent firms which did the analysis, concluded that the phone design itself left to few margin for the expanding of the battery (<0.1mm) and if the phones would not have exploded, after ~1 year of usage, the case would have malformed / cracked anyhow by repeated mechanical expanding. But admitting that, would admit flaw to the super-slim-glass-packed-soap-bar design, which they will never do – otherwise they could not ask this much (more) money, for devices with less features compared to their predecessors (and no, I do not mean CPU speed, but real HW features, glove usage / air gestures,… Read more »

billywongwashere
billywongwashere

It’s a shame as the phone was quite handsome and great size for the screen real estate

obsydian
obsydian

What a load of BS if that is the official statement.

“Amperex Technology’s batteries to compensate for the shortage. The increased production introduced some unknown “manufacturing issues” ”

So unknown means it is not the battery or the battery design was flawed.

o0MHJ0o
o0MHJ0o

Agreed! as soon as they changed the battery, it no longer becomes a battery issue. It may be the battery over heating but it is clearly down to other internals, I will not believe, even in the official statement that it was a battery problem.

SdAaMg
SdAaMg

What is important for me, i do not want to see the fire again, even if Samsung not talk about note 7 problem