(9 days left!) Be the first with a 200MP camera! Visit Samsung to reserve and gain $100 in Samsung credit!

SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission. Learn more.

Galaxy Ace 4 won’t get Lollipop, says Samsung UK


Last updated: June 26th, 2015 at 11:06 UTC+02:00

There comes a time in every handset’s life when the end draws near. At that point, updates are stopped, with manufacturers moving on to newer handsets. Today’s sad news comes to the Galaxy Ace 4.

Twitter user Reuben Upstone inquired about Lollipop for his Galaxy Ace 4 (“Can you tell me when the Galaxy Ace 4 will get Lollipop?”), only to receive the following response from Samsung UK: “I’m afraid the Galaxy Ace 4 will not be getting the Lollipop update Reuben.” While it’s not the news anyone wants to hear after having owned a handset for less than a year, it still has to be told. This is even more disappointing, as it seemed as though, two months ago, the Galaxy Ace 4’s Lollipop confirmation was affirmed.

The Galaxy Ace 4 is not the only handset that has been turned down for the Lollipop update, however; it stands in the same circle as Samsung’s Galaxy S4 Mini, which has been denied the Lollipop update due to memory limitations. The GS4 Mini has 1.5GB of RAM and the Ace 4 has 1GB of RAM, so the memory limitation of the Ace 4 may be the problem here (although Samsung has not confirmed this).

Samsung’s update policy regarding handsets, if there is one, is somewhat mysterious and spontaneous, with devices such as the Note 2 (with 2GB of RAM, FWIW) still being Lollipop-eligible in certain regions, while other regions have a Note 2 that isn’t eligible. The same thing happened with the Korean manufacturer’s revolutionary Galaxy S3 and the KitKat update: international versions were denied the update while American GS3 customers were proud recipients.

Apparently, we’re discovering that Lollipop is a treat – and, for budget-friendly handsets, a rare one at that.

Galaxy Ace 4 won't get Lollipop


Phone Galaxy Ace 4Lollipop
Load 10 comments

You might also like

State of the update: Samsung’s policy is slowly improving

It has become something of a hobby for many in smartphone land: bemoan Samsung’s unreliable update policy. Many of our visitors come to do just that, and we play the game ourselves from time to time. However, as controversial as it may sound, slowly but surely hell is freezing over, at least in some markets. Samsung […]

  • By Michel G.
  • 6 years ago

Samsung UK: No Android Lollipop update for the Galaxy Tab Pro 8.4

Samsung UK is at it again. This particular branch of the Korean giant has always been rather active on Twitter when it comes to informing users whether a particular device will get updated to a newer version of Android or not. It hasn’t always been right – Samsung UK had said that the Galaxy E5 would not be […]

  • By Abhijeet Mishra
  • 7 years ago

Do Samsung users passionately care about getting latest Android versions? Your vote matters!

We have already reviewed Samsung’s messed up policy for Android updates, the company usually sends out updates with bug fixes and security improvements but doesn’t bump up the Android version. This can end up confusing the user since many devices are still running Android 5.0 and users are concerned about when the latest iteration of Android […]

  • By Adnan Farooqui
  • 7 years ago

Galaxy S5 mini Android 5.1.1 update rolling out now

There’s good news today for folks who own the Galaxy S5 mini because the latest version of Android is finally rolling out for this handset with the release of Android 6.0 Marshmallow just around the corner. Galaxy S5 mini Android 5.1.1 update is available today, model number SM-G800R4 gets version Android 5.1.1 with a build […]

  • By Adnan Farooqui
  • 7 years ago

Samsung Galaxy Grand Prime gets Android 5.0 in Russia

We gave you an exclusive look at Android Lollipop running on the Galaxy Grand Prime a long time ago, and Samsung has finally gotten around to pushing out the official update to the device. The Grand Prime is currently receiving Android 5.0.2 in Russia, with build number G530HXCU1BOH3 accompanying the update. Yes, the update is sadly not […]

  • By Abhijeet Mishra
  • 7 years ago

Samsung Galaxy E5 is getting the Android 5.1.1 Lollipop update in Russia and India

We told you Samsung’s greatest mid-range smartphones yet would be getting updated to Lollipop at some point in the future, and that day has now arrived as the update has started rolling out to the Galaxy E5 in India and Russia. The Android build is version 5.1.1 (with build number E500HXXU1BOG6); the OTA is a 744 […]

  • By Daniel van Dorp
  • 7 years ago