Virtual Reality

Samsung offers free adapter to use the Galaxy Note 9 with the Gear VR

The Galaxy Note 9 has been released and while it’s Gear VR-ready, Samsung didn’t announce a new virtual reality headset with the device. Given that the dimensions are slightly different compared to the Galaxy Note 8, the new flagship doesn’t exactly fit into the Gear VR with Controller that Samsung launched last year.

So how will you go about experiencing virtual reality on your brand new Samsung flagship? Samsung will actually send you an adapter free of charge that you can use with the existing Gear VR so that the Galaxy Note 9 fits in it.

Use Galaxy Note 9 with Gear VR

The current iteration of the Gear VR headset (SM-R325N) was launched last year. It’s compatible with devices like the Galaxy Note 8, Galaxy S9 and others. Samsung hasn’t launched a new headset with the Galaxy Note 9 because there’s no need to. The adapter is all that’s required to make the Galaxy Note 9 fit into the existing headset.

Some Galaxy Note 9 owners who weren’t aware have already resorted to more drastic measures. They have used a Dremel tool or sandpaper to trim the edges of the headset. There’s really no need to do that, though, if you’re looking for ways on how to use Galaxy Note 9 with Gear VR.

Galaxy Note 9 owners can get an adapter shipped to them for free by reaching out to customer support. Customers in the U.S. can call the company at 1-800-SAMSUNG and request an adapter. The same can also be done through the live chat option in the Samsung+ app. Owners in other markets can also reach out to the company’s support and get the adapter.

Samsung does mention that it may take up to two weeks for the adapter to ship. The company is evidently not going to launch a new iteration of the Gear VR this year which will eliminate the need to use an adapter. We may not get a new Gear VR until next year when Samsung releases its 10th anniversary flagship.

Update: Here’s an image of the adapter that Samsung is sending out to Galaxy Note 9 owners for the Gear VR.

  • Model: SM-N960F
  • Dimensions: 161.9 x 76.4 x 8.8mm
  • Display: 6.4" (162.5mm) Super AMOLED
  • CPU: Exynos 9810
  • Camera: 12 CMOS Dual OIS (F1.5/F2.4) & Telephoto: 12MP AF F2.4)

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ojocojo83
ojocojo83

and for Spain when ??? because Spain does not know what exists and after showing the US website they say they do not know anything about the adapter. only for the United States ??? really Samsung ??? LITTLE SERIOUS SAMSUNG

o0MHJ0o
o0MHJ0o

The S9+ struggles to fit in the Gear VR controller edition one, the only way I can get it out of the headset is to unlock the adapter and slide it out that way. (replacing the adapter after removing the phone).
They should just move on to stand alone VR headsets instead. and have the phone be the controller – much easier that way.

devvfata1ity
devvfata1ity

In india the samsung customer service is clueless about the adapter

woevanda
woevanda

Yesterday called the helpdesk of Samsung in the Netherlands. First they claim it does not exist. Then after showing them their own webpage they admit it should exist but they do not have it.
And they do not know when they will have it. I should check the store page… But I do not believe it will be available there.
Could someone in Samsung Netherlands who is reading this react?

jdrch
jdrch

PSA for everyone thinking of calling in to request this: Samsung won’t issue it without the phone’s IMEI number, which means you have actually have the Note9 in hand before you can get the adapter.

cuteako1212
cuteako1212

Here in the Philippines, I was able to purchase one with an included USB type C adapter in the box, the phone fits just exactly so I am not exactly sure if there is another adapter that gives the phone more space when you use it or not. It is also surprising to hear from the customer representative that instead of advising them that there will be an adapter provided, they were told a different Gear VR would be released for the note9. I am very curious to see the adapter they will be giving out.

cuteako1212
cuteako1212

I am trying to look for videos that took those extraordinary measures but I can’t find anything. If the author can please send links so I can check whats different. Thanks

drifter2048
drifter2048

Is someone do the request in France ? And where ?

Samarasx
Samarasx

A picture of the adapter would’ve been nice. I’m curious how an adapter would fix the problem.

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