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Some Galaxy S8 owners are complaining about “reddish” tint on their handset’s display

Over the course of the past few days, a number of reports have surfaced online from Galaxy S8 and Galaxy S8 Plus owners in South Korea, claiming that their handset’s display has a reddish tint. Quick to defend its latest flagship, Samsung issued a statement informing customers it’s not a quality problem, and that the color of the panel can be adjusted using the options on board the device.

It’s not always as simple as toying around with the colors, though. According to The Korea Herald, one user reportedly attempted to alter their Galaxy S8’s color balance, but was unable to do so because it was already optimized. Needless to say, the reddish tint remained in place. Samsung’s advice? Take the unit to a local service center to receive a replacement.

“The reddish tint may be caused by a color balance problem after Samsung used deep red AMOLED to strengthen the red,” said an industry watcher.

For the most part (and from our experience), altering the color balance does the trick. When we first got our hands on the Galaxy S8, we noticed a slight reddish tint, especially when compared to another unit that had the correct display configuration. The easiest way for Samsung to address the problem on a wide scale is to issue a software update — and that’s what we think it’ll do.

Galaxy-S8-Color

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waahmed
waahmed

samsung also addressed this problem but dont know with which solution they will come up but it is very very frustrating to face this kind of problems continuously from samsung, very much disappointing things happening now…

waahmed
waahmed

i got my preordered device (S8) 3 days ago and i have the same issue even whatever settings u do it will remain the same and at the purchasing time i told the samsung sales person about the problem he said this is the display setting issue i asked him to change but even he could not and than he agreed with me this is a issue with product not with settings so the people who does not have experience the device yet dont comment by imagining the things,,,,

agarco
agarco

Settings / Display / Screen Mode / Color balance

BleedBlu88
BleedBlu88

People who usually complain about things like these are people who don’t know how to use the settings in the phone. It’s usually ever the phone, but the USER. Plus we don’t know if the user is a troll or just plain new to the android world.

obsydian
obsydian

Oh no pre ordered assume in the Uk that means a 20th April delivery, even if there is no red tint we will all see it now : (

Pamela Curry
Pamela Curry

This sounds familiar, seems to me that I’ve read this regarding the S4 and S6. Having to do with the OLED screen. Especially people coming from an IPS/LCD display.

gtone339
gtone339

Just reduce the red hue via Colour Balance in the Display settings.

amdman18
amdman18

This isn’t a good solution because it’s only useable in the Adaptive display mode. If you want to use the more accurate Photo or Basic modes, you no longer have access to the RGB adjustment and are then most likely stuck with a red tinted screen. The Photo and Basic modes are more color accurate. So what those saying “just use the RGB settings!!” is that it’s ok for users experiencing this issue to have to choose between more accurate colors and a proper white point. Having to make that choice isn’t acceptable to me…

billywongwashere
billywongwashere

Not see any issues with units I’ve played with in the shops in uk

vskumar1972
vskumar1972

Samsung again loosing quality . Reviewers got paid by samsung. So they will not initially reveal the flaws in the device

othmanhu
othmanhu

But the opposite should happen, they should tell samsung about the flaws so it may fix it before the users receive the devices.

othmanhu
othmanhu

If it is not a quality issue then why some have the issue and others not?? And both received a brand new phones!
If the issue is there then why the reviewers didn’t note it before. This is the first time you talk about your S8 was reddish and you played with the settings why you didn’t say that while you reviewing the S8 ??

brendonx
brendonx

Maybe the people having this issue played about with the settings in first place.

We don’t know the whole story so no need to jump on these people’s backs.

othmanhu
othmanhu

No, even samsung said if you didn’t manage to remove the reddish come and replace the handset!
They could teach the customer service about the best colour balance for the display so no need to replace the phone totally, I think the issue is more than just settings issue, it may require software update

brendonx
brendonx

No its called customer service where theyou have said they’ll just replace rather than running rings round the customer.

You don’t know the whole story and it’s not covered here so stop guessing.

othmanhu
othmanhu

We will see

HomerS66
HomerS66

Because the phones can be calibrated differently. One can come in a more bluish tone, the other more in a reddish tone and you can adjust that in the colour balance option.

othmanhu
othmanhu

There is no Default thing where all phones are getting the same??

NotReallySamsungFan
NotReallySamsungFan

And so it begins.

BleedBlu88
BleedBlu88

Yes you are right, the troll bashing does begin….

o0MHJ0o
o0MHJ0o

Is the device out already in South Korea, I thought the global launch was 21st

hungpakto
hungpakto

Some country already shipped the devices to the pre order customer. In hong kong, there are some water-goods from other countries.