Samsung Electronics CEO cautions company against compromising on product quality
It’s not uncommon for companies to face quality issues with some of their products from time to time but when a product fails as spectacularly as the Galaxy Note 7 did for Samsung, people start asking all kinds of questions. A lot has been said and speculated about Samsung’s ability to get a handle on the situation and as the company gears up for its first flagship launch after the ill-fated phablet, Samsung Electronics CEO Kwon Oh-hyun reminded employees that the company should not compromise on product quality under any circumstances.
Samsung Electronics CEO Kwon Oh-hyun said this to employees during his New Year’s speech. He also asked them to further improve the manufacturing processes and safety inspections. It goes without saying that the company is being extra cautious now following the disaster that it suffered due to the Galaxy Note 7. Aside from dealing a big blow to the company’s reputation, the Galaxy Note 7 fiasco also cost Samsung billions of dollars.
One of the reasons why Samsung is believed to be launching the Galaxy S8 in April instead of the usual venue of the Mobile World Congress in February 2017 is that it’s going to take extra time to be absolutely sure that it doesn’t see a repeat of the problem that caused the Galaxy Note 7’s downfall. It was reported earlier today that Samsung has concluded its investigation into the Galaxy Note 7 fires and that it’s going to make the results public soon.