Phone

Galaxy Note 7’s unfortunate demise reportedly caused by new battery flaw

Samsung confirmed yesterday that it will no longer produce or sell the Galaxy Note 7 merely two months after releasing what could have been its best performing Galaxy Note handset. Samsung announced the first recall last month when reports started coming in that units were catching fire for no apparent reason. It confirmed that there was a battery cell defect which was causing this problem and that it will replace each and every unit with a safe one. Earlier this week reports started coming in about replacement units catching fire as well and that inevitably led to the Galaxy Note 7’s unfortunate demise.

According to a report, investigators are of the view that the recent reports of the Galaxy Note 7 catching fire might be due to a second battery flaw different from the one which forced the initial recall. Preliminary examination of the evidence shows that there’s also an issue with batteries supplied by China’s Amperex Technology even though they were considered to be the safe alternative to Samsung SDI’s faulty batteries.

The issue is believed to have spread into the supply line once Samsung started replacing the Galaxy Note 7 that had batteries sourced from Samsung SDI. A US consumer safety agency cited in the report claims the batteries from Samsung’s own affiliate were slightly too large for the device. Since they were a bit too large for the compartment, installing them would crimp the corner which would cause the batteries to short circuit and overheat.

Samsung is yet to officially explain why replacement Galaxy Note 7 units which were meant to be safe in the first place started facing the same issue as recalled units.

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abdulhkeem
abdulhkeem

Honestly lithium should have been replaced ages ago, that’s dangerous stuff right there.

obsydian
obsydian

I found the Gear VR (note Samsung rushed a software update out) got my phone VERY hot and drained the battery quick.

Martin R.
Martin R.

That was Oculus and not Samsung. But yeah it was not good…

mustaka
mustaka

This proves one thing for sure that the problem is definitely NOT related to battery. Any software or hardware component can draw power fast enough to heat any battery so that it explodes or causes fire. So, again, there is NO problem with batteries. But since there are thousands of components that can cause such a problem, it is impossible to say which one is the cause without observing such an incident in the lab while it is occuring before their eyes. Otherwise it is nearly impossible to say why. They just guessed it was batteries, that’s all. They are… Read more »

DareDevil01
DareDevil01

Actually you are incorrect. The batteries usually have a fail-safe for problems outside the battery itself (like overcharging/discharging and heating etc) So there was something either wrong with the replacement batteries, or the new batteries were also too big for the phone’s aswell, causing them to be crimped like the other ones. Don’t forget, the dimensions would be identical, Samsung designed both sets of batteries to spec.

o0MHJ0o
o0MHJ0o

Hang on there was a fault on the new battery manufacturers?! This time it wasn’t Samsung’s battery that was at fault. Why were they manufacturing faulty batteries? Yes, Samsung should have done checks but would have thought they wouldn’t be sold faulty batteries.

vbx
vbx

The media hounded Samsung over this yet very quiet on Apple.

Just after Samsung OVERTAKEN the US market.

Timing.

MikhailShliachkov
MikhailShliachkov

I sad abount N7. So I wait for the Galaxy Note 8 with removeable battery back. Go go samsung 😉

Vibgyoar
Vibgyoar

So this could instead have been an issue of ill-fitting (removable) back covers on a handful of Note 7’s worldwide, which would never have registered on the webosphere.

lvdubn
lvdubn

IMO The problem is the explosive nature of lithium Ion. Its an old technology that has been known to explode. Even in Apple Phones.

cyberfrost
cyberfrost

Really unfortunate! Note 7 could have been the best Android cellphone till date. Every company may face situation like that, but when it comes to Samsung, things get blown out of proportion. I still smell conspiracy
I am sure Samsung will come back stronger with S8

Jb66
Jb66

Sounds like the batteries expand when hot and that wasn’t taken into consideration

NextBigThing
NextBigThing

Dear Samsung:
Release new Phone every 18 months, do through testing & QA and don’t rush to the market just to beat Apple.

Martin R.
Martin R.

You do know that there are different teams working on phones right?

vbx
vbx

Samsung STILL rushed the Note 7 1 year too early. Skipped the Note 6.

The launch date was a few weeks ahead of the iPhone 7. So yes, Samsung rushed it.

Martin R.
Martin R.

Wait what???

Have you seen when the Note 5 has been released? Note 5 was announced in August 2015 and was released in the same month vs Note 7 announced in August 2016 and released in September.

So they did not rush anything…. Please do not believe everything the Apple media is writing.

Secondly the Note 7 moniker they used is to get it in line with the S7 line so that has nothing to do with rushing a product or skipping a year.

So all your facts are wrong…

SenorSjon
SenorSjon

The Note 1-4 were launched at the IFA in September and generally available in October. They had the next SD or Exynos with better GPU and more functions than the spring S-series. Since the rushed Note 5, the S and Note series are more the same. This year they matched the numbers as well. No lucky 7 two times a year I guess. @Sammobile Can you find out what will be available in Europe for us Note-lovers? The S7(E) is not an alternative, the N4 is discontinued and the N5 never availalble. Or will Samsung run a batch of N5… Read more »

DareDevil01
DareDevil01

Simply skipping a number, does not mean it was rushed lol.

MrSpencer71
MrSpencer71

They rushed it because they skipped a number? Clueless much?

MrSpencer71
MrSpencer71

It actually was not rushed, the Note5 was released in August of 2015 and the Note7 was released 12 months later in Augusts of 2016. Samsung has yet to be able to reproduce an exploding Note7 through their testing. Seems to the blame cannot be put on the lack of testing, the device has been tested and tested even more since the issue was discovered and they have not been able to reproduce it in their lab.