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Samsung and Walmart began strategizing the latter company's Connected Associate initiative in the spring of 2020 when Walmart stores “were busier than ever, and associates were working hard to ensure a safe shopping experience during the pandemic.” Walmart approached Samsung for a solution while Walmart Global Tech was developing a new app in-house for associates to “simplify daily tasks, serve customers, and plan for life outside of work“.
Walmart's software platform needed hardware, and this is where Samsung's Galaxy XCover Pro came into play. Nearly a million Galaxy XCover Pro units got shipped to Walmart store associates in the USA, and all of these devices have been customized for the task.
Associates will be able to clock in and access schedules on the device. Furthermore, Samsung claims to have optimized the Galaxy XCover Pro's camera to work seamlessly with Walmart's barcode scanning process.
One of the benefits of using the Galaxy XCover Pro is that it can serve as a device for work and home. It can be used as a personal smartphone and enterprise solution thanks to the secure Samsung Knox platform that provides a separate work environment.
In addition, the Galaxy XCover Pro brings walkie talkie functionality to all Walmart employees through a dedicated push-to-talk button.
Samsung released the Galaxy Xcover Pro over a year ago running Android 10, but it has since been updated to Android 11.
Mihai is a blogger and column writer at SamMobile. His first Samsung phone was an A800 which took a lot of beating, and a part of him still misses the novelty of the clamshell design. In his free time, he enjoys watching shows, documentaries, and stand-up comedy; listening to music, taking walks, and occasionally playing old(er) video games.
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