Epic deal, order your S24/S24+ or Galaxy S24 Ultra! Aramid Fibre goodness - Get 15% discount on Thinborne cases!

SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission.

Notifications
    News for you

    Samsung says it can’t confirm the Galaxy Fold release date yet

    Phone
    By 

    Last updated: May 7th, 2019 at 08:42 UTC+02:00

    Samsung has had to delay its first foldable smartphone as it works to address some design issues which can cause problems for the display. April 26 was the original Galaxy Fold release date but the company has since delayed the launch. A new release date has not yet been confirmed.

    The company has sent out emails to customers who pre-ordered the Galaxy Fold. It mentions in the emails that a new Galaxy Fold release date can't be confirmed at this point in time. Customers who pre-ordered a unit will by refunded any amounts they have been charged in full.

    No new Galaxy Fold release date yet

    Samsung says that it's “making progress in enhancing the Galaxy Fold” to ensure that it lives up to the high standards that customers expect from it. This suggests that whatever is being reworked on the device isn't proving to be too difficult to fix.

    It does caution that a new Galaxy Fold release date can't be confirmed right now. Samsung says that it will have more specific shipping information to share in the coming weeks. It's a vague timeframe but that's what Samsung is willing to provide right now.

    Customers who pre-ordered the device will have priority once the device ships. Their order guarantees them a place in the queue. However, if they change their mind, they can cancel their order at anytime before the device ships via Samsung.com. Any and all amounts charged will be refunded in full. If a customer takes no action and Samsung is unable to ship the Galaxy Fold by May 31, it will automatically cancel the pre-orders and refund all amounts.

    Those who want to retain their place even after May 31 can notify Samsung of the same. The email it is sending out to pre-order customers details the steps to be followed. They will continue to have the option to cancel their pre-order at any point before the device ships.

    As a pre-order customer, would you be retaining your place or cancelling the order? Let us know in the comments below.

    Phone Galaxy Fold

    You might also like

    Original Samsung Galaxy Fold will no longer get updates

    Original Samsung Galaxy Fold will no longer get updates

    The original Galaxy Fold's launch was a rollercoaster ride for Samsung. The company took great pains to make sure its first foldable was kept completely under wraps until it was ready to be shown off, but just when it was ready to hit retail shelves, some design issues were discovered and made Samsung realize there […]

    • By Abhijeet Mishra
    • 4 months ago
    Galaxy Fold and Galaxy Z Fold 2 get August 2023 security update

    Galaxy Fold and Galaxy Z Fold 2 get August 2023 security update

    Samsung has released the August 2023 security update to various foldable phones, including the original Galaxy Fold, Galaxy Fold 5G, and the Galaxy Z Fold 2. These foldable phones have started getting the new security update in a few countries, and more countries should get the update within the next few days. Galaxy Fold and […]

    • By Asif Iqbal Shaik
    • 6 months ago
    Original Galaxy Fold is now getting the August 2023 update

    Original Galaxy Fold is now getting the August 2023 update

    It's been a couple of months since the original Galaxy Fold received an update, and Samsung's decided it's time for another. The Galaxy Fold, released in 2019, is now getting the August 2023 update in a handful of markets. If you own a Galaxy Fold, you know that the device is no longer getting major […]

    • By Mihai Matei
    • 6 months ago
    Google Pixel Fold’s hinge is a far cry from “the most durable”

    Google Pixel Fold’s hinge is a far cry from “the most durable”

    Google's marketing material for its first foldable phone, the Pixel Fold, shows a lot of confidence in the device's ability and durability. The company goes as far as to claim that the Pixel Fold has “the most durable hinge on a foldable,” but an independent test suggests that these bold claims might be unfounded and […]

    • By Mihai Matei
    • 8 months ago
    Galaxy Fold gets one month old security update in the US

    Galaxy Fold gets one month old security update in the US

    Samsung has started rolling out the May 2023 security update to the Galaxy Fold in the US. The unlocked version of the foldable smartphone has been one month late in getting the security update. Some carriers have started rolling out the update to Samsung's first foldable smartphone. The latest software update for the Galaxy Fold […]

    • By Asif Iqbal Shaik
    • 8 months ago
    Here’s one reason why Samsung foldable software experience is better

    Here’s one reason why Samsung foldable software experience is better

    Making a great foldable phone is the next big challenge for all smartphone brands. Samsung kickstarted the idea of taking foldable phones truly global. Even today, it is the only brand that has been selling foldable phones worldwide. Other brands, including Huawei, Motorola, OPPO, Vivo, and Xiaomi, have launched two generations of foldable phones, but […]

    • By Asif Iqbal Shaik
    • 9 months ago