SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission. Learn more.

Galaxy S10 owners report issues with Android Auto — here’s what we know

Phone
By 

Last updated: March 17th, 2019 at 17:14 UTC+02:00

A number of Galaxy S10 and Galaxy S10+ owners have taken to Samsung’s US Community Forum to vent their frustration that their handset won’t work with their vehicle’s Android Auto in-car infotainment system, throwing all sorts of strange error messages before crashing in most instances.

The bug doesn’t seem to follow a specific pattern — some users explained how Android Auto won’t recognise their handset, falling at the first hurdle; while others said it starts to function like normal, detecting their device, only to crash a couple of minutes later or when a command is issued.

There doesn’t appear to be a workaround for the bug, either. Reinstalling Android Auto on the handset has next to no effect, nor does a factory reset, according to users on the US Community Forum, hinting that Android Auto isn’t compatible with some builds of the device’s firmware.

There’s nothing to say that Samsung is aware of the glitch. It hasn’t responded to any of the comments on its Community Forum or made an announcement on any of its usual media channels. We have, however, reached out to the firm to inform it of the issue.

This isn’t the first bug that Galaxy S10 and Galaxy S10+ owners have reported. Some customers are experiencing an issue that results in Tap to wake activating when the device is in a bag or a pocket, leading to consistent battery drain as the unit’s screen is on almost all of the time.

Phone Android AutoGalaxy S10Galaxy S10 Plus
Load 7 comments

You might also like

Google shuts down Android Auto for phone screens

Google introduced Android Auto in 2015 as a way to use maps, navigation, and music playback on Android smartph …

  • By Asif Iqbal Shaik
  • 1 day ago

Galaxy S10 gets June 2022 security update in Europe

After the Galaxy S22, Galaxy S21, and the Galaxy S20, Samsung is now rolling out the June 2022 security update …

  • By Asif Iqbal Shaik
  • 1 week ago

Many Galaxy phones with Exynos SoC can’t run Diablo Immortal at …

Diablo is one of the world’s most popular video game intellectual properties. And although its journey b …

  • By Mihai Matei
  • 3 weeks ago

Galaxy S22’s Android Auto problems fixed with latest update

Ever since the Galaxy S22 series was launched, people have been having problems running Android Auto. Many use …

  • By Asif Iqbal Shaik
  • 1 month ago

Samsung Galaxy S20 Ultra is America’s favorite smartphone in 202 …

The Galaxy S20 Ultra is the most beloved smartphone among mobile phone users in the United States, says a new …

  • By Mihai Matei
  • 1 month ago

Galaxy S10 series gets the May 2022 security update in Europe

Samsung has released the May 2022 security update to a few more Galaxy S series phones. The company has releas …

  • By Asif Iqbal Shaik
  • 1 month ago