Order the just-launched Galaxy Fold7, Flip7, or Watch8 Classic – New deal Galaxy S25 Ultra
Last updated: May 18th, 2021 at 18:16 UTC+02:00
SamMobile has affiliate and sponsored partnerships, we may earn a commission.
Reading time: 2 minutes
Samsung secured an ACSI score of 81, and that was enough for the company to outperform all of its rivals, including Apple. The latter company fell 2% to a score of 80, and it tied with Motorola and Google. In other words, Samsung is on a whole other level while Apple is competing with smartphone brands that are a lot less influential than it.
The recent study shows Galaxy smartphone owners in the USA have a higher satisfaction score than others, with the top 5 highest-rated smartphone models boasting the Galaxy logo.
According to the study, the Galaxy S10+, the Galaxy Note 10+, and the Galaxy S20+ are the highest-rated smartphones among customers in the USA with an ACSI score of 85.
The Galaxy S20, Galaxy A20, and Galaxy S10 secured a rating of 84, 83, and 82 points, respectively. The Galaxy S10 tied with the four Apple-branded smartphones, namely the iPhone 11 Pro, iPhone 11 Pro Max, iPhone X, and iPhone XS Max.
Time will tell if any of Samsung's 2021 models like the Galaxy S21 or the Galaxy A52 5G will make it at the top of the 2021 list, but as far as last year's performance is concerned, Samsung was unbeatable in the eyes of most customers in the USA.
Mihai is a blogger and column writer at SamMobile. His first Samsung phone was an A800 which took a lot of beating, and a part of him still misses the novelty of the clamshell design. In his free time, he enjoys watching shows, documentaries, and stand-up comedy; listening to music, taking walks, and occasionally playing old(er) video games.
Trending
We'd like to show you notifications for the latest important news and updates