Phone

The Galaxy Fold is losing the Samsung branding, literally

The Galaxy Fold is probably the most controversial smartphone of 2019, for both right and wrong reasons. Inevitably, the device is under the proverbial magnifying glass, and although the criticism aimed at the Galaxy Fold is sometimes unwarranted, other times it has been deserved, particularly because it’s an expensive device asking around $1000 premium over the price of a regular flagship. But despite its price tag, the Galaxy Fold has flaws, and a new issue seems to have reared its ugly head.

The Galaxy Fold is losing its letters…

Twitter user @KurbysS recently shared a photo of the Galaxy Fold, revealing that two of the letters (“A” and “U”) that spell out the company’s name on the hinge have fallen off. These shiny, thin letters are glued to the hinge in their respective engravings, but they seem to have a will of their own.

This is not a unique design decision by any means. This method of engraving a brand into the “skin” of a device to later fill those engravings with thin, colorful or reflective letters has been done before and it’s not anything special. However, we have yet to see such a design decision stand the test of time. Whether it’s because the adhesive goes bad in time or other reasons, this type of branding is generally short-lived, and it doesn’t seem like Samsung has done enough to avoid the inevitable.

In fact, the Galaxy Fold has been out for just a few weeks, and having bits and pieces falling off of your $2,000 device isn’t something you would expect after less than a month of usage. This isn’t a complex engineering problem like the hinge itself, either. Rather, the issue at hand denotes a lack of attention to details. It’s a real shame how something this small can cast a shadow on your expensive brand new product.

At the end of the day, the Galaxy Fold looks more and more like a first-generation device and it will be interesting to see if other issues will crop up in the coming months. Do you happen to own the Galaxy Fold, and if so, are the letters on your phone intact? Join us in the comment section below.

  • Model: SM-F900F
  • Dimensions: Unfolded: 160.9 x 117.9 x 6.9 mm Folded: 160.9 x 62.9 x 15.5 mm
  • Display: 7,3" (185.4mm) Super AMOLED
  • CPU: Qualcomm Snapdragon 855
  • Camera: 16 MP, CMOS F2.2 & 12MP, CMOS F1.5/F2.4Wide & 12MP, CMOS F2.4 Telephoto

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LordPhex
LordPhex

Galaxy Fold owner here…

From my experience with this device, all I can figure out is that all the hate has been from people who exaggerated, were just skeptical or straight up lied. I have had ZERO issues with mine, and it feels like a polished device. It blows my mind how good Samsung has done with a first generation foldable phone.

Thanks and have a good day…

Gunter2
Gunter2

I still have my old Samsung ATIV Pro 700t hybrid, still works great after 7 years or more, except it’s now a SAMSUN. The G fell off after a year but all the other letters survived!

usan14
usan14

Looks it would be a failed product…

Gunter2
Gunter2

It won’t fail as demand is already exceeding supply. I’m sure the phone will be replaced. I’m not defending the device, I think the screen is far too soft for normal use and any accidental contact with anything harder than a fingernail will permanently damage it. It should not be on the market yet, and people who buy it will regret it. But it will still sell because it’s new tech.

DarthSidux
DarthSidux

And yet another reason not to buy 1st generation ANYTHING!!

Gunter2
Gunter2

You got that right.

Ducati916
Ducati916

That you had no intention of buying anyway stop hating

VIRGIN KLM
VIRGIN KLM

That phone is tarnishing Samsung’s brand name, literally [/pun]

Gunter2
Gunter2

It is.

PookiePrancer
PookiePrancer

If it’s still within the return window, send that sucker back!

Gunter2
Gunter2

True, but that’s not really the point is it? At that price this shouldn’t be happening.

Ducati916
Ducati916

The point is they’ve made tens of thousands of these an anything can happen. How’s this different then all the brand new $30k cars in the service bay at you local dealer have had mine for two weeks and not a issue . How do we know that this person didn’t do this for click bait.