(9 days left!) Be the first with a 200MP camera! Visit Samsung to reserve and gain $100 in Samsung credit!

SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission. Learn more.

Galaxy Tab S5e has a rather frustrating design flaw

Tablet
By 

Last updated: May 2nd, 2019 at 09:07 UTC+02:00

Samsung can’t seem to catch a break at the moment. It’s emerged that the Galaxy Tab S5e has a rather frustrating design flaw that can lead to Wi-Fi access being shut off altogether when the lower-left corner of the device is covered with your hand — and we can’t see a software update rectifying it.

That’s because the appendage is blocking the Wi-Fi signal from reaching the integrated receiver, which we assume is located somewhere towards the bottom-left of the Galaxy Tab S5e when held horizontally with the front-facing camera pointing to the left, and a software tweak couldn’t fix that.

The only workaround is to hold the device the other way around while using it in a horizontal orientation, with the front-facing camera directed to the right rather than the left. That’ll position the Wi-Fi receiver at the top of the slate to the right, where it won’t be blocked by your hand.

To be clear, the issue doesn’t come into play while the device is being used in a vertical orientation, with the front-facing camera at the top. And that’s, once again, because the Wi-Fi receiver is located too high up to be obstructed by your hand, which will be wrapped around a corner at the bottom.

The issue doesn’t always result in a complete drop in signal, though. We here at SamMobile HQ only noticed a 50% dip in strength. That’s still enough of a drop to affect performance while streaming a movie through Netflix, for example, or fighting to the end in an intense Battle Royale on Fortnite.

In fact, we couldn’t make our Galaxy Tab S5e lose signal altogether. Then again, that could be because we were gripping it with Hulk strength, leading us to question how tight those reporting complete signal loss were clutching their device. But that’s no excuse — this shouldn’t be an issue at all.

People use tablets horizontally, and this should have been tested from the get-go.

A replacement won’t help

Those who contacted Samsung to complain of the issue were sent a replacement within a matter of days, and the exact same thing happened again. Although, that’s to be expected — Samsung hasn’t changed the positioning of the component, so the issue will arise time and time again.

For now, all you can do is hold the device the other way around.

Tablet Galaxy Tab S5e
Load 17 comments

You might also like

Best Samsung Galaxy Tablets in January 2023

Nobody makes Android tablets the way Samsung does. The company is an outlier as it still comes out with a flagship Android tablet every year. As part of the company’s vision to offer something for everyone, Samsung’s lineup also includes mid-range and affordable options. Its flagship tablets have really come into their own over the […]

  • By Adnan Farooqui
  • 3 weeks ago

Save up to $300 on the entire Galaxy Tab S8 lineup this Black Friday

Samsung is the leader when it comes to Android tablets. The company offers some of the best Android tablets in different price ranges. The Galaxy Tab S8 series makes for the best Android tablets that your money can buy. And if you were looking for an Android tablet for yourself or for gifting purposes, there […]

  • By Sagar Naresh
  • 2 months ago

Someone turned Galaxy Tab S5e into an Android Automotive car head unit

Samsung’s Galaxy Upcycling Program helps repurpose and prolong the life of old devices. The South Korean tech giant recently gave us a glimpse of how people can turn their old Galaxy smartphone into a baby monitor. However, one person is set to achieve far greater things than that by converting their old Galaxy Tab S5e […]

  • By Asif Iqbal Shaik
  • 4 months ago

June 2022 security update reaches Galaxy Tab S5e

Samsung has released a new software update to the Galaxy Tab S5e. Some other mid-range and high-end Samsung tablets received this update a few days ago. The update is currently available in Ecuador and Mexico. Other countries could also get the update soon. The latest software update for the Galaxy Tab S5e comes with firmware […]

  • By Asif Iqbal Shaik
  • 7 months ago

Samsung needs to make another tablet like the excellent Galaxy Tab S5e

Samsung’s dominating the Android tablet market, especially at the high-cost end of the spectrum, and it’s been doing so for a few good years now. The Galaxy Tab S7 and S7+ are excellent flagship tablets, as they build upon the foundation that was laid down by the Galaxy Tab S6 series and its predecessors. There’s […]

  • By Danny Dorresteijn
  • 1 year ago

Galaxy Tab S5e starts getting the August 2021 security update

The Galaxy Tab S5e is the latest Samsung tablet to get the August 2021 security update. Two weeks ago, the company had released the latest security patch to the Galaxy Tab S6. Strangely, other tablets from the South Korean firm are yet to receive this security update. Samsung has started the rollout of the new […]

  • By Asif Iqbal Shaik
  • 1 year ago