Phone

Samsung may offer Galaxy S8 customers an unconditional refund option

Samsung is reportedly preparing a large-scale marketing blitz for its upcoming flagship smartphone. It would make sense for the company to do that given that it has a lot riding on this smartphone. It’s the first proper flagship from the company after the Galaxy Note 7 debacle.

Local media reports out of South Korea suggest that Samsung is even going to offer Galaxy S8 customers unconditional refunds after up to three months of use. What this means is that customers will be able to buy the handset, use it for up to three months and then get their money back if they feel like they no longer want to keep it.

Just how the company will manage this remains unclear. It’s also not confirmed whether this unconditional refund option will only be offered to customers in South Korea or if Samsung will be so generous in other markets as well.

We’ll know for sure come March 29 when Samsung officially unveils the Galaxy S8 at an event in London and New York City.

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Lucidfer
Lucidfer

I would, for about a week if this was available in every country but we all know this won’t happen. No I’d like to test the Galaxy S8 and I certainly could afford both it and the iPhone 8, but I hate redundancy and waste. So I’ll just wait for later in the year.

DavidUpton
DavidUpton

This won’t happen in the UK – i have been emailing the presidents office and they have stated they have no intention of offering any kind of incentives for Note 7 users. Their customer service really sucks in the UK – i had to fight with them to get them to eventually refund the Note 7 accessories i bought, but there was no thought for all the time i wasted after having to return it TWICE! I eventually bought an iPhone 7+ which I don’t like. I love the look of the S8+ but i won’t be swapping back to… Read more »

zakmza123
zakmza123

believe it or not the us Samsung has the worst support of all, Id say turkey or India have it better, Australia best

mtbrown262626
mtbrown262626

I personally can’t see this happening specially in the UK as I can’t see the network carriers and retail shops doing this especially after they lost quite a bit of money with the Note 7 and I personally feel that Note 7 customers should get some sort of discount that’s that was what was said yeah I’ve not heard anything since then.

anthony savatteri
anthony savatteri

For real, what about the note 7 customers that are locked into contracts now that had to return an exploding note 7 not once but twice, where’s our deal???

Chris Banks
Chris Banks

This is really the only news I care about on March 29th. I’m going to buy an S8. I just want to know for how much ;).

jwalter381
jwalter381

Exactly. I had to return my Note 7 twice, and now I’m stuck with the Edge. Edge is a nice phone, but if that’s what I originally wanted, that’s what I would’ve gotten.

Anonymous
Anonymous

And what happens to the customers who had the note 7 and ended up getting into a contract for a phone they didn’t really want in place of it.

cabbe86
cabbe86

Yes thank u, three months of use.

o0MHJ0o
o0MHJ0o

Hopefully this event in London will see the launch of Samsun Pay in the UK, finally!
The only live stream is of the one in the US

stondec
stondec

Samsung obviously wants to launch Samsung pay in the UK, the problem is the UK, no Samsung.