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Samsung holds private conference call, Galaxy S20 sales disappoint

As global smartphone sales keep dropping due to the coronavirus (SARS-CoV-2) pandemic, Samsung reportedly held a private conference call with security analysts this week, presumably to find ways to protect its businesses from the economic fallout. A fresh report from South Korea claims that Galaxy S20 series sales figures have been discussed during the conference call, and they don’t seem very promising.

According to analysts, the Galaxy S20 sold only 60% of what the Galaxy S10 lineup had achieved within the same time on the market last year. Samsung hasn’t revealed exact figures, but it is expected to do so at the end of the quarter. Previous reports had revealed that the Galaxy S20 Ultra is the most popular model of the three, covering 50% of all S20 series pre-orders.

Meanwhile, market watchers have lowered their expectations regarding Samsung Electronics’ performance throughout the year, as global smartphone and PC sales continue to decline. The home appliance, wireless, and display segments are also expected to take a hit. On the bright side, analysts expect the company to maintain its position in the semiconductor market, as DRAM prices should continue to increase along with demand for data center solutions, despite the economic issues caused by the global pandemic.

Samsung Electronics’ market share value has dropped by 1.75%.

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PainfullyCandid
PainfullyCandid

It’s all about the value. Even with the Ultra, there simply isn’t enough that’s all that impressive to warrant THAT much money for a new device, especially if you already have last year’s flagships. Just too expensive for what little improvements you get.

MCube74
MCube74

The reason for poor sales are:

1) Timing
It is not the right time this year because of the Pandemic

2) pricing
With the Pandemic many people are losing jobs ie being careful with their spending

3) software and camera glitch

4) cheaper phones with similar specs will be available soon.

Biransahin
Biransahin

Main issues are the virus and price. A colleague got S20 Ultra. Those cameras are just at a different level. It is a huge upgrade from S10 and Note10. He got the camera fixes when he first got the phone so auto focus etc was perfect. I am seriously jealous about those cameras. 100x isn‘t much use but the 10x 20x 30x and above to about 50x quality is absolutely stunning. It beats the hell out of my expensive DSLR. However, he already has a 512gb sd card, and said himself that 128gb was disappointing and would think twice if… Read more »

Bobbingalong
Bobbingalong

From a Samsung fan who usually updates every year. I skipped the s20 this year because it is not significant update from the s10. Like I said leading up to the launch, personally I had zero excitement for the phone Base 128gb is disappointing especially when I have 526gb on my s10. But main reason I ended up not buying the s20 was it didn’t have all the 5g features as the bigger models and the grey is just damn ugly. Let’s hope the s21 has the camera under the screen, camera that is not 12mp, the smaller model has… Read more »

Gunter2
Gunter2

The Corona Virus and the price. People have more to worry about than buying a phone. On the price, the biggest mistake was with the Ultra. The top most expensive phone only came with 128gb base storage. My Note10 plus, 256gb base. I have 112gb in use on main storage, plus 300gb on sd card. With 128gb base on Ultra I would have just 16gb free on the phone. That’s why the Ultra isn’t worth it. Paying so much for a phone shouldn’t entail the necessity of having to buy a MicroSD card. Particularly with the capability of 8k video… Read more »

focr06
focr06

Of course! I returned mine too, and my friends too. Bad experience with camera fails and bad autofocus. I knew there was an update coming, and as we all know, we can’t trust software so much. I returned it on my last that I had to make the return. Only thing I was in love with was the screen and battery. Not worth $1400+tax for that!

DaVinciDevice
DaVinciDevice

Poor Exynos, without Sony camera sensor, unstable software, very bad camera and very expensive price of 128GB.

You still don’t see the problem Samsung?

Gunter2
Gunter2

Rubbish, the camera is great. Our company is international, we use both Exynos and Snapdragon phones, real world use is the same, in fact Exynos can perform some tasks slightly faster. The two biggest are Corona, people have more to worry about than phones, and agree on one point, 128gb is just not enough considering the price.

MarkSOceanDem
MarkSOceanDem

I am absolutely thrilled with my Ultra 16GB/512GB. Great work Samsung! Keep it coming! (OK, the camera auto focus fix was a bummer to wait for, but the camera still took shots IMPOSSIBLE on any other smartphone.)

keepitsimple1
keepitsimple1

Send out working cameras and it wouldn’t happen. its Samsung’s fault. I returned my ULTRA. CORONOVIRUS is an excuse.

SHagele
SHagele

I have not upgraded from my S8 for two reasons and it has nothing to do with the coronavirus.
1) In general the phones are much larger than I would like.
2) The phones are priced higher than they need to be. Come on Samsung let’s do better on the pricing.

JSH1973
JSH1973

1579 Euro asking price for the 512gb Ultra was what made me say F… It.. No Thanks Samsung.
Considering that I got my Note 10 plus 5G 256gb in the end of September for 1100 Euro and they were only offering 600 trade in here, just wasn’t going to happen.

MarkSOceanDem
MarkSOceanDem

Understand. I got $700USD for my Note10+ 4G/LTE.

PookiePrancer
PookiePrancer

I think the promise of the S20 series turned out to be greater than the reality. Samsung didn’t help itself at all by releasing unpolished software/features, and it’s puzzling that they thought nobody would notice. The pandemic certainly isn’t going to help what was already a lack of enthusiasm.
I’m a huge fan, but I can’t deny that leaks like “the Note 20 will essentially be an S20” has seriously dampened my desire to upgrade my Note 10+. This year brings back memories of the S4/S5 years, when Samsung just seemed to be resting on their laurels. And I HATE that.

pigglett
pigglett

I agree seemed it like a pre release of the software

Price is also a big factor in poor sales and this will effect sales for going forward due to Covid 19

I can’t see myself splashing £1.2k on the next Note 20 at this rate

samsungfan99
samsungfan99

What do you mean by “unpolished software/features”?