X

Phones

Samsung denies slowing down phones with older batteries once again

It was first reported a couple of months back that old iPhones with low-capacity batteries were slowing down. Apple eventually confirmed that it does slow down older iPhones that have naturally degraded batteries. The company has taken a lot of flak for this decision and even though it has since apologized, it’s now having to deal with multiple “planned obsolescence” lawsuits.

People have naturally wondered if other manufacturers like Samsung do this as well. Samsung already confirmed three weeks ago that it doesn’t do this and after Italian authorities launched an investigation, it has reiterated that claim.

Samsung doesn’t believe in planned obsolescence

While conspiracy theorists believe that Apple slows down older iPhones intentionally to get customers to purchase a new one, it actually does that to prevent accidental shutdowns. Devices with older batteries can’t deal with the surge in power requirement when the processor comes under heavy lead. This can cause the device to shutdown unexpectedly.

Apple limited the processor speed on older devices to ensure that there wasn’t a spike big enough that the battery was not able to cope with. That obviously involved slowing down customers’ iPhones, no matter how noble the intention. The company has been heavily criticised for this decision and it has now promised to release a software update which will let users opt out of this functionality.

No such claims have been made against Samsung. The company previously said that it does not reduce CPU performance through software updates over the lifecycles of its smartphones. The Italian Authority for Market and Competition announced yesterday that both Apple and Samsung did not tell their customers that they release software updates which intentionally slow down their smartphones and that it’s now investigating the matter.

Samsung has denied the planned obsolescence claims yet again. The company issued the following statement today:

Samsung does not provide the software updates to reduce the product performance over the life cycle of the device. We will fully cooperate with Italian Authority for Market and Competition’s investigation in Italy to clarify the facts.

32 Comments

Sign in »

32
Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

jpd514
jpd514

Apple  keep iphones updated for 2 years like Samsung and most other phones manufacturers.
Don’t be fooled! Apple use year 3 and year 4 to send “update” to make iPhones “slowly” becoming obsolete, as they admitted.

Prefer Samsung 2 years update without making the phones obsolete.

warlockba
warlockba

It has nothing to do with batteries. They slow phones down when the next iteration comes out, so you need to upgrade. Happened to me with all Samsung phones so far (too big a coincidence) – the current one will be my last, anyhow for this and other reasons.

fredvaz87
fredvaz87

Well when you spend $800+ on a new phone what ever is the latest should be on it…. the S7 was last years flagship and it had 4gb. I owned the S7 edge and generally kept avail ram at 1.8 or .9 the S8 barley keeps a Gig. I mean they could of at least gave it 5gb. The Note 8 was 150 bucks more than the S8 but it got 6gb of ram and the dual camera. So to me and this is just my OPINION when you hit these price tags if 6gbs is avail then the phone… Read more »

krym73
krym73

When i had my s7 edge last year it would over heat and became very laggy. I took it down to the service center to get the battery swapped out and the phone ran buttery smooth until I upgrade to the 8.

fredvaz87
fredvaz87

Is anyone else mad that samsung kept the s8 with 4 gb of ram and they have mid range phones have the same on top of that the S9 may have 4 gigs aswell but cheaper phones carry the same ram please tell me im not alone here

Biransahin
Biransahin

The answer all depends on how the S9 will perform. There are phones with 6gb of ram that are slower and don’t manage ram as well as the S8. So right now, there’s nothing to be mad about. I know some people have a ram fetish, but more ram doesn’t necessarily mean more performance. It all depends on software optimization.

Bobbingalong
Bobbingalong

Then why give the s9 plus more ram? If the sw is optimised then more ram will make it even better! Why settle when it can be mAde better?

aramisss
aramisss

Biger screen – beter multitasking. Dual camera. So – 6 gb of ram. Why they didn’t do it with s8+? Who can tell

ccc17
ccc17

You don’t need more than 4 gb of ram on android and after 4 it’s pointless unless you do speed tests and you are trying to re-open an app after opening 15 others

o0MHJ0o
o0MHJ0o

I’ve said the same in the past and I think it holds true for most phones, but – with the addition of a system wide integration of Bixby and the push for AI I think its wise to have more RAM to keep the phone running as smooth as possible.

Bobbingalong
Bobbingalong

I agree with you, more ram definitely helps makes things better and it’s sad and annoying on how Samsung has cheaped out on the s9, 4gb ram and single lens camera compared to the s9 plus.

Seriously don’t see any reason to pay the extra cash over and s8.

All this talk about optimisation or 4 is enough is nonsense. If it is enough then why the s9 plus has 6? Also in general when comparing the s8 against the one plus 5 with more ram you can see things general run better with more ram and it keeps apps in memory.

Dwarfer66
Dwarfer66

Sound like you support the decision by crapple to do what they do.

ccc17
ccc17

Apple at least if you change the battery will keep you updated with software and optimization , Samsung on the other hand even if you paid for your phone 400-500 euros after 2 years the support stops which is sad…

martindale
martindale

Samsung only push updates to new phones. The old ones are ignored. So they can not be accused of targeting updates to old models to slow them down – or to keep them secure and up to date.

Of course that does not mean that the software to manage battery decline was not on-board from the beginning. Either that, or Samsung is happy for the deleterious effects of declining battery performance to manifest itself without any mitigation.

So whichever way you look at it, Samsung escapes the letter of the accusation, but not in a good way.

5770 mp
5770 mp

Is only the opposite according to Samsung.. they claim they improved the battery to last longer than any other company…
“95% capacity after 1 year of normal use”, we have To check if is right ofc (‘regular use’).. if slow down is the target (like some company) they won’t do any progress in battery health…

brkaras
brkaras

I’ve owned numerous Android devices including all S series going back to the original with T-mobile. Never once did I notice a slowdown in fact most major upgrades speed the phone up. Yeah there’s some lag over time but the battery still goes and the software still runs. The problem with sammy is they build phones to cater to the current software and upgrades tend to not always work with current phones. I have the Pixel 2 now and it came with bugs, that’s the risk. Apple is awful!

Gaetano Crisci
Gaetano Crisci

“While conspiracy theorists believe that Apple slows down older iPhones intentionally to get customers to purchase a new one”
are you serious?! With hundred of thousand of line of code to modify every aspect of the phone you really believe that Apple made this without planned obsolescence in mind?
ridiculous, continue to think that we live in a world where the best intent came first and for last money

ProdByEchelon
ProdByEchelon

I have a S7 edge. It lags but its not slower in doing normal tasks. On a separate note, my Note5 performed better than this phone.

wpbogdan
wpbogdan

maybe you have the snapdragon s7

charliebrown
charliebrown

The only slow things about Samsung phones, here in Italy, are firmware updates: still on November patch, no Oreo beta, no Samsung Pay, …

Biransahin
Biransahin

My wife has a two year old S7 Edge, same battery.. I checked its health.. It’s a 80% capacity and NO, her phone has NOT slowed down..

colliderz
colliderz

Yes they are telling the truth. They slow down the phone regardless of battery age. Down vote me and so on but Samsung is as evil as Apple. All they want is your money.

fcaroll
fcaroll

Samsung’s strategy is different: Apple keeps updated old phones for 4 years or so but slows down them, Samsung stops bringing software and features updates after 2 years AND when your model is not the latest one anymore it reminds you that you have an old device leaving it with old apps and UI and whatsoever even if you get a major software update, but it does not slow down old phones (more or less). So yes Sammy’s evil but still more transparent than apple LOL

5770 mp
5770 mp

Then why they improving battery to last longer??
95% after 1 year of regular use.. compared to 80% and less on other companies…
And every company wants only our money…
And We have to vote…
S8 was the best in last year, as the s7e was the best year before that…
I can agree that Samsung learned something from Apple books how to milk costumers.. but not in the same league.. (like the upcoming s9- 1 camera, 4 GB RAM.. same battery capacity..

Shenoysiddhant
Shenoysiddhant

Well we all know that Samsung phones are Laggy and slow so they don’t need to do it later coz it’s already present from the start ?

5770 mp
5770 mp

I still want improvements.. but the speed compared to the bezel xl 2 note 8 on Oreo still faster… Even when pixel have clean Android (and I like stock Android more than Samsung experience..)
Some lags ofc.. but they improved a lot

o0MHJ0o
o0MHJ0o

They don’t need to, Unlike iOS Android makes drastic changes to their OS with software updates. even lollipop and Nougat are very different even if the material design language is the same. But that should not degrade battery life, but I have had the same issue with all my Samsung phones in the past including my current S8+. They overheat! every device I have had has had a dodgy security update that causes the phone to ridiculously overheat! and it is that what kills the battery on the device, and Samsung do not offer replacements for this. though a recent… Read more »

DanielKarasani
DanielKarasani

On which temperature they overheat?

o0MHJ0o
o0MHJ0o

well over 50 *C

DanielKarasani
DanielKarasani

But my S8 didn’t get hot… 40, and this only a few momen, but not 50…

DanielKarasani
DanielKarasani

With wich app do you measure the temperature?

Bobbingalong
Bobbingalong

Lol natural SW on the phone just adds lag over time 😉

My old s7 use to be very quick but recently it’s starting to slow down when switching windows or closing apps.