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Last updated: July 9th, 2021 at 07:45 UTC+02:00
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Multiple users have complained that the HBO Max app doesn't work on their Samsung smart TV. When users open the HBO Max app, it requests them to update the app to the newest version, but no update appears in the app store. According to users, this problem started appearing after the recent update to the HBO Max app. It is apparent from Reddit and Twitter threads that many users have been facing this issue, and HBO Max is yet to solve the problem.
Neither Samsung nor HBO have acknowledged this issue yet, which adds to users' frustration since they are unable to stream their favourite movies and TV shows. Most users are forced to use other video streaming devices such as Apple TV and Chromecast to continue using the HBO Max app, which is completely unacceptable, especially after spending a lot of money on their Samsung smart TV.
Last year, Samsung smart TV users had faced an issue with the Disney+ app on TV models released in 2016.
Asif is a computer engineer turned technology journalist. He has been using Samsung phones since 2004, and his current smartphone is the Galaxy S21 Ultra. He loves headphones, mechanical keyboards, and PC hardware. When not writing about technology, he likes watching crime and science fiction movies and TV shows.
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