Samsung’s aim for perfection seems to have gotten weak with the Galaxy S8
The Galaxy S7 edge and Galaxy Note 7 had something in common: They were the most perfect smartphones Samsung had created for their time (not counting the Note 7’s battery drama), after years of letting us down with something or the other. They were particularly impressive after the Galaxy S6 and Galaxy S6 edge. Samsung, in a bid to change its smartphone designs around, made a few compromises on the S6 and S6 edge, like removing the microSD slot and equipping the handsets with extremely small batteries.
But when you innovate, you have to be willing to make sacrifices, so many were forgiving of the shortcomings of the S6 and S6 edge. But now, two years later, and after two flagship phones that were top notch in nearly every aspect, the Galaxy S8 makes it look like Samsung is once again focusing on innovation at the expense of basic functionality. Those Infinity displays on the S8 and S8+ make them the most beautiful smartphones on the market, but there are quite a few aspects that make them a lesser package than the phones they will be succeeding.
Let’s start with the small batteries, something we have repeatedly been complaining about since the S8 and S8+ were announced. It’s almost like we’re back in the days of the S6 and S6 edge, with the S8 particularly having a very disappointing battery capacity. The S6 edge+ and Note 5 had 3,000 mAh batteries back in 2015, and while neither handset had issues with getting through to the end of the day, they weren’t featuring as powerful processors like the S8 and S8+, nor having to content with something like Bixby running in the background or Always On Display causing additional battery drain when the phones were sitting idle.
Yes, the Snapdragon 835 and Exynos 8895 are more efficient than any mobile chipset that has come before, the Galaxy S8’s official battery stats are not much worse than the S7’s, and Samsung’s new batteries will work as great a year later as on day one. But for consumers opting for the S8, the tiny battery will be a cause for concern. At best, they’d have to charge it every evening. At worst, they’d have to turn off features like Always On Display and try being off mobile data as much as possible. Either way, it will be a problem, and no matter how fast your phones might charge, there’s no replacement for a battery that can keep going for long on a single charge.
Now, about that fingerprint sensor. Everyone knows reaching it will be a difficult task on these tall phones, and Samsung has messed up big time here. The S8 and S8+ offer iris and facial recognition, but neither can be as fast or accurate as a fingerprint in every situation. Worse, you still need to wake the phone up before the phone starts scanning your eyes or your face. To add insult to injury, Samsung has made the fingerprint sensor a passive button, meaning it is always ready to detect your fingerprint and does not require a hard press anymore. It’s finally nice to see on Samsung’s flagship, but the company managed to enable this functionality right when it decided to put the fingerprint sensor out of reach.
Also Read: Why you should upgrade from the Galaxy S6 to the Galaxy S8
Now, we come to the most offensive part: Bixby. Bixby is Samsung’s official entry into the virtual assistant race, and the company is promising a high level of functionality. But at this point, Bixby is far from reaching the potential Samsung thinks it will reach. First, there’s limited language support. Second, Bixby doesn’t even have support for voice control in an important market like the US at launch. I know “intelligent personal assistants” are a tough thing to crack, but maybe Samsung should have kept Bixby in the labs a little longer instead of launching it with limited functionality, especially since Bixby even has a dedicated button.
Like I said at the beginning of this article, taking giant steps forward sometimes requires leaving a few things behind. The Galaxy S8 and S8+ certainly have a lot going for them. Big, beautiful displays, noticeably improved cameras, the latest silicon, and even the ability to turn into a desktop computer. But the missteps are hard to ignore after something like the Galaxy S7 edge, and it will be interesting to see where Samsung goes with the upcoming Galaxy Note 8.
For now, the perfection we saw in Samsung’s smartphone lineup seems to have fallen by the wayside, and the company would do well to hope the S8 and S8+ will offer an overall experience that makes it easy to overlook its shortcomings. You know, just like it did when it dazzled us with the Galaxy S6 and Galaxy S6 edge back in 2015.
What do you think of the Galaxy S8 and Galaxy S8+? Think Samsung should have worked harder on ironing out the kinks, or do you think the good things about the Galaxy S8 and S8+ outweigh the bad?
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is it so hard to give people a big battery like 4000mah and efficient processor at the same time? BTW only good thing about s8 is the processor and the screen and i dont mean the curved edge!
I want to congratulate Sammobile on making an objective and critical article on the brand they report on. We need more of that in tech medias, and less disguised apologetic advertisement BS. That’s also the only a company is compelled to do better.
Boy this is a sad article from a sad whiny little girl .
Are you starting to melt you precious little snow flake you?
Samsung and Amazon’s Alexa, would have been a very formidable opponent to Apple…
Bixby will see the dustbin of history just like s-voice, milk, and a host of other Samsung software attempts.
The location of the fingerprint scanner is murder.
I am a BIG advocate for real world tests! Because of this I’ve been paying more attention to what reviewers have been saying about the pre-production models. When it comes to battery life test, ones done by people like PhoneArena, the s8+ beats out its predecessor and is only slightly behind the iPhone 7 plus which has amazing battery life in my opinion.
I think Samsung are doing with their flagship S series phones as Apple do with theirs. That is that every other year is their better phone. For example, S6 not so great with taking away some features/issues…S7 fix those issues. S8, not so great with some issues…S9 fix those issues? Likewise for Apple, like I said…every other year, their “S version” fixes last year’s issues.
Wow, I can’t believe so many people are upset because the article brought up a genuine concern especially about the battery size.
4000-4500mAh should have been the size of the batteries regardless of how efficient the processors are (Snapdragon and exynos) or how well they have initially performed compared to iphone 7plus period.
I think Samsung should hire you, your idea is so well thought! You could only end up burning the whole Samsung Group down.
There will NEVER be a perfect phone. Otherwise there won’t be NEW phones 🙂
Galaxy S9 will be the real deal of what the S8 should have been, just like what they did with the S7 last year.
Ofc they can do better…
But the battery life test is very good compared to other..
Is amazing device.
S7e here.. strying to wait for s9 so hard!
Wow I have never had a problem with my Samsung galaxy s6 edge or any of my other phones before that. I had stop reading got tired of some one wineying. No phone is perfect my cousin has had trouble with iPhone and Samsung. No phone is perfect have the writer every thought it might just be phone they got.
Nothing perfect in this life!
I’m happy if the battery life is on par with the S7 edge. As for the fingerprint scanner I’m not worried about the position. I’ve got a case for the S8 and there’s no problem reaching it. Also i use Smart Lock when at home and connected to my Gear S3 so most of the time i don’t have to use it anyway….
I’m in the UK and can use Android Pay everywhere. What would Samsung Pay offer over and above Samsung Pay? I thought Samsung Pay was great for countries where card swiping is the norm. That is not the case in the UK!
I hope that Samsung will create a poll for the upcoming Note 8 release so that they can directly know what customers want on their phone. As demand for bigger batteries increased despite of the Titanic-like dilemma of the Note 7.