Samsung launches the Galaxy Note 7 exchange program in South Korea
17 days ago, Samsung announced that it would issue a global recall of the Galaxy Note 7 following reports of handsets catching fire while on charge. The firm has today made good on its promise as it has kicked off its exchange program in South Korea.
To receive a replacement device, KT and SK Telecom customers will need to visit the very same store that they purchased their Galaxy Note 7 from, while those tied into a contract with LG Uplus can show up at any store in the country.
If you’re unfamiliar with the exchange program, it essentially works like this: Upon arriving at your network’s local brick-and-mortar store, you’ll be awarded a new Galaxy Note 7 in the same color as the one you originally purchased.
It’s worth noting that Samsung is only giving Galaxy Note 7 owners in South Korea one week to seek a replacement. It will stop running the scheme on Monday, September 26. Official sales of the handset will resume in the region on Wednesday, September 28.