SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission. Learn more.

Samsung Galaxy S20 Ultra is America’s favorite smartphone in 2022

Phone
By 

Last updated: May 17th, 2022 at 18:57 UTC+02:00

The Galaxy S20 Ultra is the most beloved smartphone among mobile phone users in the United States, says a new American Customer Satisfaction Index (ASCI) report based on a survey conducted with the help of 23,000 Americans.

Samsung’s 2020 flagship phone is leading the US market in consumer satisfaction reports with a score of 86. It’s followed by the LG Aristo 3 with 84 points.

The Apple iPhone 11 Pro Max tied for the 3rd spot on the podium with the base Galaxy S20 and Galaxy S10. Each of these devices had a score of 82, while the Galaxy S20+ topped 81 points.

Other Samsung phones that have made it on the list were the Galaxy A20 (80 points) and the Galaxy A21 (78 points).

Galaxy wins, but Samsung loses a bit of ground

Although the Galaxy S20 Ultra seems to be the most beloved smartphone in the United States, Samsung, as a brand, lost a percentage point in the ASCI report, allowing Apple to catch up.

Last year, Samsung topped a score of 81 points while Apple had 80. This year, Samsung lost 1 point, and Apple’s reputation remained unchanged.

As a result, the two companies tied for the top spot on the podium in the 2022 ASCI report. Next year, the lead could go to either company, and newer models like the Galaxy S21 and S22 should play a bigger role.

Join SamMobile’s Telegram group and subscribe to our YouTube channel to get instant news updates and in-depth reviews of Samsung devices. You can also subscribe to get updates from us on Google News and follow us on Twitter.

Via BusinessGeneralPhone AppleGalaxy A20Galaxy A21Galaxy S10Galaxy S20Galaxy S20 PlusGalaxy S20 UltraSamsung ElectronicsUnited States
Load 1 comments

You might also like

Samsung heir Lee Jae-yong pardoned by South Korean President, gets cleared of bribery charges

Samsung Electronics Vice Chairman Lee Jae-yong received a huge relief today. The President of South Korea, Yoon Suk Yeol, pardoned Lee on the occasion of next week’s Liberation Day anniversary in the country. Lee Jae-yong can now formally take control of South Korea’s largest conglomerate. Earlier, Lee was sentenced to 2.5 years in prison after being […]

  • By Asif Iqbal Shaik
  • 3 days ago

AT&T Galaxy Z Fold 4 and Z Flip 4 pre-order bonuses include $1,000 credit

Samsung customers in the United States can now pre-order the Galaxy Z Flip 4 and Galaxy Z Fold 4 online from the company’s website or can turn to their carriers for similar offers. AT&T has just revealed the pre-order details for the new foldable phones, and customers have a chance to buy Samsung’s new flip […]

  • By Mihai Matei
  • 5 days ago

Verizon reveals Galaxy Z Fold 4, Z Flip 4, and Watch 5 series pre-orders

Samsung’s new Galaxy Z Fold 4 and Z Flip 4 foldable phones are available in the USA through the company’s website, retail partners, and major carriers. Verizon now offers the two new Samsung foldable phones on pre-order terms, and customers can get free bonuses and memory upgrades. New and existing Verizon customers can get up […]

  • By Mihai Matei
  • 5 days ago

T-Mobile USA customers can get a free Galaxy Z Flip 4 or $799 Z Fold 4

Samsung’s new foldable phones are coming to T-Mobile USA. The carrier announced the Galaxy Z Fold 4 and Z Flip 4 launch details moments ago, and T-Mobile’s package includes a free Galaxy Z Flip 4 or $1,000 off the Galaxy Z Fold 4. Terms and conditions apply. T-Mobile offers the Galaxy Z Flip 4 for […]

  • By Mihai Matei
  • 5 days ago

Google’s new publicity campaign tries to pressurize Apple into adopting RCS

Google kicked off a new “Get The Message” public campaign yesterday, attempting to pressurize Apple into adopting the RCS communication protocol for smoother messaging between Android smartphones and iPhones. RCS is the successor to the good old SMS and MMS standards. In a tweet regarding its campaign, Google directly called out Apple and said, “It’s time for […]

  • By Sagar Naresh
  • 6 days ago

Samsung is now testing One UI 5.0 beta for the Galaxy S20 and S21

The One UI 5.0 beta program opened up for the public last week. The Galaxy S22 series is the first and, so far, the only device to run One UI 5.0 beta, but other Galaxy flagships from previous generations could soon join the S22. We’re hearing that Samsung is now testing One UI 5.0 beta […]

  • By Mihai Matei
  • 1 week ago