Epic deal, order your S24/S24+ or Galaxy S24 Ultra! Aramid Fibre goodness - Get 15% discount on Thinborne cases!

SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission.

Notifications
    News for you

    Samsung Galaxy S20 Ultra is America’s favorite smartphone in 2022

    Phone
    By 

    Last updated: May 17th, 2022 at 18:57 UTC+02:00

    The Galaxy S20 Ultra is the most beloved smartphone among mobile phone users in the United States, says a new American Customer Satisfaction Index (ASCI) report based on a survey conducted with the help of 23,000 Americans.

    Samsung's 2020 flagship phone is leading the US market in consumer satisfaction reports with a score of 86. It's followed by the LG Aristo 3 with 84 points.

    The Apple iPhone 11 Pro Max tied for the 3rd spot on the podium with the base Galaxy S20 and Galaxy S10. Each of these devices had a score of 82, while the Galaxy S20+ topped 81 points.

    Other Samsung phones that have made it on the list were the Galaxy A20 (80 points) and the Galaxy A21 (78 points).

    Galaxy wins, but Samsung loses a bit of ground

    Although the Galaxy S20 Ultra seems to be the most beloved smartphone in the United States, Samsung, as a brand, lost a percentage point in the ASCI report, allowing Apple to catch up.

    Last year, Samsung topped a score of 81 points while Apple had 80. This year, Samsung lost 1 point, and Apple's reputation remained unchanged.

    As a result, the two companies tied for the top spot on the podium in the 2022 ASCI report. Next year, the lead could go to either company, and newer models like the Galaxy S21 and S22 should play a bigger role.

    Join SamMobile’s Telegram group and subscribe to our YouTube channel to get instant news updates and in-depth reviews of Samsung devices. You can also subscribe to get updates from us on Google News and follow us on Twitter.

    Via BusinessGeneralPhone AppleGalaxy A20Galaxy A21Galaxy S10Galaxy S20Galaxy S20 PlusGalaxy S20 UltraSamsung ElectronicsUnited States

    You might also like

    Samsung’s foldable displays failed Apple’s durability tests, report says

    Samsung’s foldable displays failed Apple’s durability tests, report says

    While Samsung and Huawei are said to be preparing to explore additional foldable phone designs later this year, Apple has reportedly left the game due to concerns regarding the durability of foldable screens. A new report via Naver says Apple has been experimenting with foldable phones from other brands, including Samsung. The Cupertino giant has […]

    • By Mihai Matei
    • 1 day ago
    Samsung Display is one step closer to Gen 8 OLED production

    Samsung Display is one step closer to Gen 8 OLED production

    Samsung Display is one step closer to manufacturing Gen 8 OLED panels for PCs and tablets. A new report from Korea states that the tech giant has contracted companies to construct the chambers where its first Gen 8 OLED deposition machine will start producing panels next month. According to The Elec, these chambers at Samsung […]

    • By Mihai Matei
    • 2 days ago
    Mark Zuckerberg says Meta Quest 3 is better than Apple Vision Pro

    Mark Zuckerberg says Meta Quest 3 is better than Apple Vision Pro

    The CEO of Meta, Mark Zuckerberg, has posted a video on Instagram where he has shared his views on the Apple Vision Pro after trying out the mixed-reality (MR) headset and how it compares with the one MR headset from his company, the Meta Quest 3. While Mark said a lot of things about the […]

    • By Abid Iqbal Shaik
    • 3 days ago
    Galaxy S20 gets February 2024 security update in Europe, USA

    Galaxy S20 gets February 2024 security update in Europe, USA

    Earlier this week, the February 2024 security update reached the Galaxy S20 series in the US. However, the update was limited to carrier-locked models of those smartphones. Now, Samsung is rolling out the new security update to Galaxy S20 series phones more widely. Galaxy S20 gets February 2024 security update more widely The new software […]

    • By Asif Iqbal Shaik
    • 3 days ago
    Samsung opens first Premium Experience Store in Chandigarh, India

    Samsung opens first Premium Experience Store in Chandigarh, India

    Samsung has just opened the doors to its first Premium Experience Store in the state of Punjab, India. The new store is located at the Nexus Elante Mall in Chandigarh, and Samsung has prepared special offers for the inauguration. The Korean tech giant says the Chandigarh Premium Experience Store is designed to be “a one-stop […]

    • By Mihai Matei
    • 3 days ago
    Samsung created a separate team for XR headset development

    Samsung created a separate team for XR headset development

    During the launch of the Galaxy S23, Samsung revealed that it is making an XR product in collaboration with Google and Qualcomm. While the device or its release date wasn't revealed, it was rumored that Samsung could launch the XR headset in late 2023, but that didn't happen. More information about the development of the […]

    • By Asif Iqbal Shaik
    • 4 days ago