Firmware

Galaxy S8 and Galaxy Note 8 will not be getting Android 10 update

In a classic case of the left hand not knowing what the right is doing, Samsung’s customer reps have previously claimed, not once but twice, that the Galaxy S8 and Galaxy Note 8 will receive Android 10 this year. As hopeful as that may sound, that’s simply not going to happen.

The two aforementioned smartphones were omitted from Samsung’s Android 10 update roadmap that was published a few months ago. That hasn’t stopped Samsung’s customer reps to once again offer false hopes a couple of months later, so if you still have any doubts on the matter then let us clear them out: the Galaxy S8 and Galaxy Note 8 will not receive Android 10 and One UI 2.0, and this was directly confirmed to us by Samsung at Unpacked.

Now, this is actually par for the course. If it wasn’t for the erroneous information passed along by Samsung’s own representatives in the first place, we wouldn’t have dared to hope that Android 10 would be released on the Galaxy S8 and Galaxy Note 8. That’s simply because both of these smartphones fall outside of Samsung’s guaranteed update window. The company offers two major software updates for its smartphones, and both of these devices have already made the jump from Android 7.0 Nougat to Android 8.0 Oreo and then to Android Pie.

On the bright side, the Galaxy S8 and Galaxy Note 8 should continue to receive security patches, at least for a while. Even so, the Galaxy S8 is virtually three years old so it might stop receiving updates altogether soon. Technically speaking, Samsung no longer has an obligation to deliver security patches to the device, but the February 2020 patch is already rolling out for both the S8 and Note 8. Future patches designed to fix severe issues could continue to arrive, albeit at a slower pace than before.

  • Model: SM-G950F
  • Dimensions: 148.9 x 68.1 x 8.0mm
  • Display: 5.8” (146.5mm) Super AMOLED
  • CPU: Exynos 8895
  • Camera: 12 MP, Dual Pixel F1.7 OIS

  • Model: SM-G955F
  • Dimensions: 159.5 x 73.4 x 8.1 mm
  • Display: 6.2” (158.1mm) Super AMOLED
  • CPU: Exynos 8895
  • Camera: 12 MP, Dual Pixel F1.7 OIS

  • Model: SM-N950F
  • Dimensions: 162.5 x 74.8 x 8.6mm
  • Display: 6.3" (160.02mm) Super AMOLED
  • CPU: Exynos 8895
  • Camera: 12 MP, 2x, 1 telephoto F2.4 and 1 wide angle F1.7 OIS

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minnona1
minnona1

It’s pretty disappointing to know that a galaxy note 8, a phone that was launched at the price of 1K dollars, won’t receive the update while a galaxy a40 that costs less than 200$ will.

paulybecks
paulybecks

As silly as this may sound, I’m mostly annoyed that my Note 8 won’t receive the latest emojis. I’m sick of seeing the ‘frame with an X’ all over the place because my phone can’t process year old emojis. I was tempted to switch back to Apple later this year for other reasons, but this lack of support for slightly older devices has sealed the deal for me.

aydnspl
aydnspl

Couldn’t agree more. For instance one ui 2, it shouldn’t be so hard to release that for note 8 and emojis and things like that

sgs2aus
sgs2aus

Another reason for people to stop wasting their money on Samsung.

The iPhone 6s in the meantime from 2016 has the latest version of iOS.

Gunter2
Gunter2

Not surprising I suppose. I update yearly so have always got just one update anyway. It would be nice for people who keep the phone longer. After 1 or 2 years depending on the country, warranty is finished anyway and they can always root and flash the latest version if it’s important for them.

kashifnawaz85
kashifnawaz85

That’s why diched Samsung for OnePlus.

Cicerone
Cicerone

I will buy the S20 Ultra and I will have the 2 os updates. That’s the phone! OS update this, OS update that, use that dam phone and enjoy. How an os update has impacted you in using your old phone? Your apps and games are playing different? Or, perhaps, you stay all day long looking at UI.

nemir
nemir

Well, Samsung must release Android 10 since release dates for Note series always 6 month after . Samsung also immediately change the Launch dates. I mean for the sake of God ! Samsung you must shift forward to at least 1 month so that we can always truly receive actual recent Android version. Due to Samsung’s faulty Release date at least Note series’ destiny should not be same as 6 month older Galaxy S series’ . So this would be Samsung’s last change to change the current policies about releasing Android versions. Google also release 3 year of Android updates… Read more »

PJaya
PJaya

off topic, my Note10 lite just received Feb 2020 patch update

XMALKOLM1981
XMALKOLM1981

In the time of releasing note8 oreo was available, but Samsung had released the phone with the previous android version. Some months later it updated to oreo and I used up 1 update out of 2 right after I bought my new phone. Samsung should have released the note8 with 8.0 android and now we will have the chance to get 10 officially. So sad. And yes Samsung should provide 3 major updates to the flag ships since they are cost a fortune.

viijayy
viijayy

Nailed it man, wish Samsung sees ur comment and self slaps. just hope they don’t follow the same trend with Galaxy S line up. Its really shame being the top of the mobile industry.

BAQT
BAQT

even android 11, note 8 had to come out with the brand new for then android 8.0 oreo, update to 9 pie, 10, and the normal 3 years of support like it has to be for every phone, android 11 this fall.

PJaya
PJaya

Now look like samsung learn it
On 2020, samsung phone is android 10, no longer old android

Adryta
Adryta

Samsung me debe 1 actualización y quiero Android 10!! Cuando compré mi S8 vino desactualizado (con Android 7 a pesar que estaba disponible Android 8 ). Espero nos escuchen, somos muchos los que tenemos un excelente movil como el Galaxy S8!! Media pila Samsung por favor….

mcdonsco
mcdonsco

It doesn’t really effect me as I never keep phones long enough for it to, BUT, it’s pretty crappy that Apple’s primary competitor won’t even match HALF of Apples support timeframe for their phones. When you’re buying a top dollar, top end flagship it should be supported and fully updated for AT LEAST 3 years.

Cai Copley
Cai Copley

Bruh, by this point the phone IS 3 years old.

SWIZZBEATZ
SWIZZBEATZ

Damn Samsung. I am kinda disappointed in you guys.

JazzyJayBEE
JazzyJayBEE

Apple at it again… wait…

gfreda
gfreda

I’ve had my Note8 for over 2 years & love it. Sure it’d be nice to receive free updates, but the phone running Pie runs great & I expect it to do so for years to come with no further upgrade. In fact, my Galaxy S5 still works great on Marshmallow. The only reason that I upgraded is due to the S5 only having 2gb of Ram & is was running very slow with all of my apps (free I might add for you Apple heads!). You guys that want to boycott Samsung for their fully disclosed policy should just… Read more »

ahmedabbas722
ahmedabbas722

frustrating policy with samsung flagships

ekkahimself
ekkahimself

S8 is definitely my last Samsung device. Will never ever buy a Samsung again.

Cicerone
Cicerone

Good for you. We are waiting you back after being disappointed by others and miss some Samsung exclusives. You know Knoxx Secure folder, Samsung Pass, Samsung Browser, Bixby Routines, Good Lock and Samsung Email. These are a few that I was not founded a better replacecement for. Sometimes I also get angry on Samsung but I chill down after I am seeing the alternatives.

halloo7
halloo7

Never ever Samsung again. This phone was the future. It could have easily run till Android 12 or behind. After my S6 did not receive Oreo, I switched to S8 but I wont do that again. Next phone will be the iPhone 12, simply because Apple does not release 1 Million devices each year and sticks to just a few, so that they can offer extended support for their products. Even my S3 Neo runs perfectly on Lineage OS 17 (Android 10), but did not get a single update. Samsung exploits you all and I wish everyone to have fun… Read more »

cardicek
cardicek

You fool you compare apples from pears. They only have an iphone not 2x device. What do you expect? if you’re such a nouma and can’t buy a new device, don’t blow. Did you think S8 would get more OS versions? won’t be stupid

Messibarca92
Messibarca92

If you make more phones that means you have more Workers…… so it’s the same…. Samsung is st…. our money

Cicerone
Cicerone

Sure you get Samsung with the hand in your pocket. Such hypocrisy and slogans reading on this article. It’s between LOL and OMG.

Cicerone
Cicerone

It took you long time to realise this? Kind of masochism you have. LOL

ProdByEchelon
ProdByEchelon

It’s weird how people STILL don’t know this on the comments section here, forums and Reddit. It’s standard practice for Samsung to only send out 2 major updates.

aydnspl
aydnspl

No more buying samsung devices then

Mihai M.
Mihai M.

Why? This is business as usual. Two major OS updates per device. Nothing has changed.

Or are you saying that you’re abandoning the brand because Samsung’s customer reps have given you false hope?

auctyvance
auctyvance

We are abandoning Samsung due to the lack of updates for their flagship phones. S8 and Note 8 are flagship phones and very expensive. Samsung shouldn’t treat their flagship phones like midrange. Midrange like A50 are getting Android 10 but S8 and note 8 are not. It doesn’t make sense at all. S8 and more 8 are very capable and pack a very strong exynos/snapdragon chips. All Samsung flagship phones should get at least 3 to 4 years major OS updates..

burdett1981
burdett1981

The A50 was released in 2019! Makes more sense for a phone released last year to get the update over one that was released in 2017!

auctyvance
auctyvance

A50 is not a flagship phone.. my point is Samsung shouldn’t treat their flagship phones like midrange. Flagship should at least get 3+ years major OS updates. You shouldn’t treat your premium customers like the rest..

Cicerone
Cicerone

I can buy the S8 now, for the dame price of A59, and be upset on Samsung for not update it with android 10. For sure you do not understand business.

burdett1981
burdett1981

They treat their flagship phones like flagships until they are not flagships anymore. Same with any other company. There is no such thing as a premium customer to them. Customers are customers no matter what they spend.

Cicerone
Cicerone

According to your opinion you are abandoning Samsung because they do not update S8 and they are doing on A50, which you say it’s less powerful than S8. So, next time buy A51. Newer and with 2 major os updates. And do not think at the phone only by the cpu. Ram, wifi, modems, AI, cameras, security chips, display and so on. By the way, you bought the S8 when it was launched? Or 1 year after when the price was much lower?

cardicek
cardicek

Exactly whine or what they can not buy a flag but still speak: D comedians crying

Messibarca92
Messibarca92

Why don’t they change it then???? Before the s8 phones didn’t look the same….. now its easy to support it for more years…. look at apple they care about the people Samsung doesn’t

Cicerone
Cicerone

They just keep repeating: No more Samsung. Doesn’t matter the article subject. Sometimes I think they are robots or brainwashed. No argument only slogans. Partisans?

tatou
tatou

To be honest, I am a longtime Samsung user, I pre ordered the Note10+ that I still have, but in the next 2 years if I can, I won’t buy another Samsung.

Why ?

Because 2 updates is not enough, The Note10 has been out after the release of Android 10, this one should be free, and should not count for an update.

I bought the Note10+ 1300 €, and knowing next year update will be the last is non sense.
Less than one year of updates.

Your move Samsung.
Competition is here now.

aydnspl
aydnspl

I know the policy but it is not worthy to buy a note or s series phone with a high price and get only 2 majors… so this is my decision and no more samsung

Asif Shirazi
Asif Shirazi

Name any other android providing 2+ major updates

mcdonsco
mcdonsco

Google

tatou
tatou

OnePlus

Messibarca92
Messibarca92

Samsung is the biggest…. I don’t care about other androids… the S and Note are Apple rivals and should be competitive to them

Cicerone
Cicerone

So, why you are here to read about Samsung? Only to spit on it?

Cicerone
Cicerone

Bravo! Punish Samsung. They will be destroyed because of you. LOL