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[Poll] Does Samsung pulling Galaxy S8 Oreo update make you think twice about buying its phones again?

After a long beta test, Samsung finally released the Galaxy S8 Android 8.0 Oreo update last week for users who participated in the beta. The update was also rolled out for non-beta devices in about a dozen markets two days ago. We exclusively reported today that Samsung has stopped rolling out the Galaxy S8 Android 8.0 Oreo update and that it’s now working on a new version which will be released in the near future.

As you can probably imagine this isn’t something that Samsung fans have been happy to hear. They were already cross with Samsung for not rolling out the Oreo update quickly for the Galaxy S8 and the Galaxy S8+ and when it finally releases the update, Samsung pulls it after a couple of days for unexplained reasons.

Perhaps more work needs to be done on the firmware which is why Samsung has taken this decision. However, if this was the case, then Samsung shouldn’t have rolled out the update in the first place. A botched rollout from a company the size of Samsung is not something that many can forgive and with good reason.

So we have got to ask, will the whole Galaxy S8 Oreo update fiasco make you think twice before purchasing a Samsung smartphone again, flagship or otherwise? Vote below and share your thoughts with us in the comments section below.

Does Samsung pulling Galaxy S8 Oreo update make you think twice about buying its phones again?

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dpleech72
dpleech72

I got the 8.0 update on my Galaxy S8, but the wifi does not work with either of my 2 dash cams (different manufacturers), so I was forced to downgrade back to Android 7.0. I’ve bought Galaxy S and Galaxy Notes every year since the S3, but I’m going to give the iPhone another try in September. I’m fed up with new versions of Android breaking stuff that used to work.

tim54
tim54

I don’t care about Oreo but not getting security patches for months on end makes me reconsider buying Samsung again…

WP00
WP00

I got every single one except the February update (newest), which is to be released with Oreo. December update kinda messed up my battery life.

madebysamsung
madebysamsung

haha i am lucky i got the update and i dont have any issues. battery is better than before phone doesnt restart itself.

cakirbay21
cakirbay21

ben bir daha asla samsung almam çünkü R
Türkiyede servis berbat ilgi alaka yok adamı soyma derdindeler yazılım sorunu olan cihazımdan 1510 tl talep ettiler en iyisi iphone servis çok iyi

premacharya93
premacharya93

Better than apple pushing out buggy updates where a single random character message can screw up the whole phone…lol

ChodaBoy
ChodaBoy

Although Samsung really needs to improve its software update practices, especially for flagship phones like the Note8, I think the hardware is great.

salilmulay
salilmulay

I got Note 8 in Sept’17. This was the time when my Google Pixel 1st edition already had the Oreo update. Considering the time it takes to make build stable in order to have Note 8 run on Oreo out of the box, it was okay that Note 8 came with Nougat build. But even after so many months, it is on Nougat. This is really bad. And, there is no beta for Note 8 Oreo, so there is no way to tell how far Samsung is from stabilizing the Oreo build, or how long it will take to get… Read more »

uzishan
uzishan

Seen similar issues with other brands so this,well…. doesn’t surprise me.

redgumtv
redgumtv

Most of these responses are legitimate one way or another. Our company buys close to 200 units each year and we have been considering the worth of upgrading to the S9 from S8. Extra features are marginal so this delay (and poor management by Samsung) has given us reason not to upgrade.
Doesn’t mean we will leave Samsung and they will be given consideration next year on merit.

A2theC
A2theC

I think they should leave the bootloader unlocked for those who wish to customize and possibly rethink their procedures and process on updates in general.

Dwarfer66
Dwarfer66

I have an unlocked bootloader here in Australia, and tried to use Android Pay, it would not work because I have an unlocked bootloader. Samsung Pay and my bank app work fine though, go figure. Running S8+ with Oreo.

mocsab1
mocsab1

I personally think it is silly to blame samsung and swear off buying their phones. Does anyone really think that any other provider doesn’t have issues from time to time? Google had their problems with the PIXEL XL – APPLE had their problems (and are stillhaving problems) with the iPHONE X – at the end of the day, Samsung builds a pretty amazing phone. They may not get updates out super fast but the quailty of their hardware is supurb. I have had a Samsung Phone ever since I purchased the S3 and today own the S8 Plus, Note 8… Read more »

popaj66
popaj66

Update: NOKIA is buying Samsung and in a month all samsung phones will be on Symbian OS

tictac3
tictac3

to be honest i dont care bout updates… doesnt really maters

jojo337
jojo337

Wow, People don’t buy Samsung phones anymore because the update is a bit delayed ? Yeah let’s buy another brand who don’t update their phone more than 1.5 times ^^

I don’t understand… updates that aren’t gonna change your phone will not change your life anyway. Oh my god I don’t have the last update.. this is XXXX -_-

utvic99
utvic99

Well I do see that you don’t understand. Let me ask you. If you’d, for example, bought a washing machine for some crazy price, and after a couple of days it got broken but the customer service refused to repair it for free or give you a replacement even if it was obvious that you hadn’t done anything to break it yourself, would you have been mad for that? The same applies to Samsung. You buy a phone that costs some $1000, you’d expect it to be more-or-less a better phone than most of the competition, but suddenly after using… Read more »

mocsab1
mocsab1

How about just buy GOOGLE PIXEL – oh wait, but then you wolud have to deal with the customer suport issues people are having there..I have heard some horror stories ….. I know, buy Apple – oh yeah, they are the guys that forced their older phones to go slower so they could encourage more new equiptment sales and now to fix your phone to do what it sholud be doing all along, you have to spend another #30 bucks on a new battery.,… There is no nirvanna – no utopia – and personally I think Samsung has done an… Read more »

utvic99
utvic99

You mentioned Prick Sell and iCRAP, and you wanna know what they have in common with Samsung? Performance-to-price ratio. Samsung may have better customer service in some countries than Apple and Google, but in some other countries like Pakistan (I’m not from there but I heard a lot of reports from Pakistani people) they just say “buy a new phone” and don’t listen to customers. Still, why do Samsung have to adjust their production and marketing strategy according to Apple? They’re not gods. Better off buying a Huawei or HTC or a similar phone since phones should last max 3… Read more »

alehawk
alehawk

everybody is talking about security and all that BS and not everybody know what securty bugs are down there… if samsung releases fakes updates everybody will be happy saying how great and secure the phone is.
You want security, for what? whent you use internet and other electronic methods for payment, etc, you understand the risks… I will neve use my phone for this kind of things, you want a real secure device? disconect it from de net.

SMGE79
SMGE79

Samsung will always be Samsung. They did the same thing last year with the Nougat update for the galaxy s7, when they released the update for some markets before pulling it out. I remember waiting about a month and a half before receiving the update at the end of March. Let’s hope they’ll resume the release for the s8 soon this year.

scorpio3
scorpio3

Never buying a Samsung phone again….the updates is very bud

med01baha
med01baha

My next phone isn’t “SAMCARP”

SAMgalaxyXXX
SAMgalaxyXXX

At this point and time I’m more concerned about the timing security patches than the system update. I’ve got the Note 8 and I’m not really that desperate for the Oreo update unless it will fix the Samsung keyboard issue with predictive text.

Themadscientist
Themadscientist

So as everyone is Commenting on this What is the reason for the pull Some say batt drains,Some say bootloops,Hech all I see is critical bug Can We exploit this “bug”

Maicon Afonso
Maicon Afonso

Oreo is working beautifully in my S8FD, is faster and better battery, the problem in this case is a political decision of the company it’s not software problems

alexrazvan21
alexrazvan21

i think because they want to have oreo for the moment just on samsung galaxy s9 phones.

Bigsmoke79
Bigsmoke79

Listen there’s literally no excuse none whatsoever! Samsung are massive, but their software updates are pathetic!! when HTC, One Plus and even Essential phones are beating you to a stable release of Oreo it’s time to have a serious look at your software update team!

nycundrgrnd
nycundrgrnd

It is VERY likely someone high up finally realized the build name ended in spelling …CRAP.

Maicon Afonso
Maicon Afonso

Lol true

vnovomsate
vnovomsate

True and a bit confusing….

nycundrgrnd
nycundrgrnd

I think this happened with the Nougat update. They were working on 7.0 and switched to 7.1 for stability fixes/enhancements. I would guess the core OS upgrade dept starts working on the x.0 release and depending on how long it takes Google to get to x.1 or x.2, all the work done on the x.0 pipeline either has to be redirected or scrapped to work on the x.1/x.2 builds.

alienmaan
alienmaan

Looks like they realised that they had released some s9 features on s8 and decided to omit it… 😁 😁 😁

tecksulfur
tecksulfur

Even if they updated to Oreo, it is still buggy, some transition effects are buggy and some more.