Phone

The Consumer Product Safety Commission is assisting Samsung in its recall of the Galaxy Note 7

The Consumer Product Safety Commission (CPSC) has stepped in to assist Samsung in its recall of the Galaxy Note 7 following the firm’s discovery that a faulty battery was to blame for at least 35 handsets randomly exploding while on charge.

Earlier today, the CPSC published a statement on its official website revealing that it’s working closely with the South Korean company to determine whether a simple exchange program is a sufficient solution to the problem.

Unfortunately, the CPSC hasn’t provided a time frame for when it will deliver its decision. We don’t expect it to be any time soon, though, seeing as it took the agency over six months to recall malfunctioning ‘hoverboards’.

In the meantime, it’s provided Galaxy Note 7 owners with one piece of advice: “Power down the [device] and stop charging it immediately”.

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Hoggington
Hoggington

Here’s another very important bit of info no one is reporting on yet… Samsung updated thier recall info page yesterday. In that update, they say that anyone who wishes to exchange their Note 7 for a new one, can do so… “pending CPSC approval”. That means that the CPSC is going to have to do tests, and approve the replacement N7’s, before Sammy can relaunch the N7 in the states. So it’s not as simple as when Samsung has those replacement N7’s ready, they’ll be in people’s hands… It’d be when the CPSC decides they can be sold or exchanged.… Read more »

Afigenguy
Afigenguy

Note 7 is the best. I will buy it and i dont care about this problem. Now provlem fixed

Hoggington
Hoggington

But it’s not the best. It’s under a global recall… and that voids any “It’s the best” discussion.

Plain and simple.

eHoolie
eHoolie

Agreed. I have one in hand, and my wife is so scared of the thing she doesn’t want me to even bring it in the house. Man I picked the wrong year to upgrade/down-grade.

ziadhater
ziadhater

I love samsung
i tink there is haters out there so do not worry samsung we with you
as soon as note 7 is out im getting one

blthomas438
blthomas438

I feel so Bad for Samsung. They have built in my opinion the best Smartphone eve. The Note 7 is the most Incredible phone I have ever owned. I am waiting to hear from the VZW store where I purchased my phone. I have had my phone going on 3 weeks and not a single problem with charging, note getting hot or even warm when Charging. I feel the press is blowing this whole recall issue out of proportion, by almost scaring people about this Awesome phone. I would say 37 out of 2.5 million sold. Sure is important and… Read more »

LegendSmoker
LegendSmoker

You wouldn’t say that the press is blowing this issue out of proportion if your note 7 would explode while driving a car on an autobahn with 200 km/h. Or in a plane or something…

Hoggington
Hoggington

I love your enthusiasm for Samsumg. I’ve been a loyal Sammy user for 8 years. But… The Note 7 is effectively dead. It will forever be linked to a global safety recall. Forever. There is no saving grace for the N7 at this point. None. It will not be a huge success, like you said. It will be the exact opposite. It’s already a billion + dollar loss for Samsung and partners….and it will only get worse. And no… Apple didn’t plan this. And also N7’s have caught fire with the OEM cables as well as 3rd party ones. You… Read more »