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Well, the end of the year is almost here, so we've decided to embark on a little adventure and try to answer those questions as best we can. If you've wondered these things about us, feel free to grab a cup of your favorite beverage and sit back while we share a bit more about ourselves. And specifically, the reasons why we spend a good chunk of our daily lives supporting Samsung and not another brand.
The heading above may have conflicted you if you classify as a tech enthusiast who hates Apple on principle. If you're among them, i.e., highly opinionated about Apple and already reaching for your proverbial pitchfork, then we probably won't change your mind regardless of what we say. As for the rest, please, allow us to elaborate before we go any further.
One of the reasons many people love Apple is because of its app and device ecosystem. No matter how you (or we) may subjectively feel about Apple's UI design, Apple Store policies, hardware, and pricing strategies, objectively, there's no denying the great value of an interconnected device and app ecosystem. That's how Apple won over its fans, first and foremost, and that is why many Apple fans put up with the company's sometimes-unsavory decisions.
Samsung isn't Apple, and if you think it shouldn't become a mirror reflection of the Cupertino giant, then we're very much on the same page. We love using Galaxy smartphones and tablets because they offer much more freedom than iOS devices.
But although we very much agree that Samsung should not try to copy Apple in most respects, we also believe that a rich device and app ecosystem — as well as high customer satisfaction — is the key to success. And if you don't want to buy into Apple's ecosystem — as we don't — and you prefer the openness of Android, then we truly believe that Samsung is the only sensible choice. Whether or not you want to agree with this simple fact, Samsung possesses some of Apple's qualities without the rotten bits and pieces. There's nothing wrong with admitting that, and it's a reason why we believe Samsung is great, even if it hasn't yet reached its full potential.
Although our primary focus at SamMobile is in mobile devices, such as Galaxy smartphones, tablets, and wearables, some of you may not realize that our personal investment in Samsung goes further than that. It permeates our day-to-day lives on the technology level.
For most of us at SamMobile, Samsung is more than just a smartphone vendor. Over the years, we've purchased Samsung TVs, tablets, wearables, and even home appliances from our own pockets. They weren't Samsung gifts, and the company didn't sponsor or surround us with products for us to praise. We did it of our own volition, not because of blind fandom, but because, objectively speaking, Samsung is, without a shadow of a doubt, the only smart device brand in the world that can get close to the level of interconnectivity Apple offers on its platforms. All while remaining open, flexible, and true to the ideology of Android. And note that we said “smart device brand,” not just “smartphone brand.”
Samsung still has work to do in many areas, but it's far ahead of all other Android OEMs when it comes to an interconnected device and app ecosystem. And that is because Samsung builds itself up across the board. Unlike most Android OEMs, Samsung doesn't just obsess over one or two features while neglecting everything else. The company accounts for all its products to the best of its abilities. Its philosophy is to elevate its smart product portfolio, software, and mobile apps at the same time, which is why the Samsung user experience – across One UI and other devices or software – is much more cohesive than what you'd find elsewhere.
Granted, Samsung could do better, but we're supporting the brand for its efforts because, realistically speaking, there's no other feasible choice if you're a customer whose scope is bigger than just owning an Android smartphone. And even then, Samsung's consistency across its mobile software, from camera to productivity apps, not to mention timely firmware updates, is unmatched across the Android landscape.
Regardless of whether you use one Galaxy mobile device or many, or whether or not you have other Samsung smart devices, it's all the little things that count and add up to create value. It's about the sum of all parts that come together to create something great rather than the individual parts themselves. To give you a few practical examples of why Samsung is our preferred tech brand:
We love Samsung more than other brands. It is true. Nevertheless, we believe we have good reasons to do so. In recent years, Samsung has shown that it is beginning to understand more and more that its mobile devices should not live in a bubble separated from the rest of its smart products. It took some time to get to this point, and there's more work to be done. The company is not perfect, but almost everything Samsung does — from mobile devices and software to smart TVs, wearables, and home appliances — has a good baseline and a decent level of consistency across the board. And no other Android OEM comes close to understanding the bigger picture better than Samsung.
In conclusion, we like Samsung because we get value from using its products across different categories on a daily basis, from smartphones to other types of devices. We are fully aware that you could find Android smartphones with qualities that Galaxy devices lack. Some phones have more cameras or better image processing in specific lighting conditions. Others have faster charging, and so on. But if we were to pick one of those phones from other brands, we'd be giving up on a whole lot more. Rival brands may sometimes excel in one or two areas, but even so, they don't have a good-enough baseline across all facets of the user experience — from software, first-party apps, and trade-in offers and customer support, to cross-device interconnectivity and exclusive features like DeX and Samsung TV Plus. And the outstanding firmware support — comparatively — is nothing to sneeze at.
No other Android smartphone brand gets even close to the consistency of Samsung, and other OEMs lack a growing ecosystem to which their devices can belong to add value for customers. Samsung smartphones have become more than just their raw hardware specifications. And their value becomes more and more apparent the more invested you are in the Samsung ecosystem, which we are. We wouldn't give that up for anything else in the tech world.