Modern Samsung smart TVs equipped with Bluetooth remote controls, such as the SolarCell remote, boast a clever feature called Universal Remote. It allows users to control multiple devices connected to the TV using only the TV remote, thus eliminating the need for extra remotes and buttons. However, in some cases, it can cause frustration, particularly for Xbox console users.
The Universal Remote allows Samsung TV users to control their Xbox consoles with the TV remote and turn the Xbox ON automatically whenever they change the source to the console. Samsung TVs create this Universal Remote profile for the Xbox when users connect the console to the TV via Auto Detection for the first time.
It all sounds very convenient, but there's one problem. Sometimes, the Xbox console turns ON by itself, and other times, the Universal Remote tries to turn the console ON twice, meaning it will boot it up and then reset the console at the Xbox loading screen.
Worry not, there's nothing wrong with your gaming console. Here's all you need to know to fix this issue by deleting the Universal Remote profile for Xbox.
Prevent Samsung TV from rebooting your Xbox
If you've experienced this problem with your Samsung TV and Xbox console, you may have already tried turning OFF HDMI-CEC. That won't fix the issue.
The problem lies with the Universal Remote feature, which works regardless of whether HDMI-CEC is enabled or disabled on your console and/or TV.
So, to prevent your TV from rebooting or powering ON your Xbox, you'll need to delete the Universal Remote profile created by the TV when the Xbox was first set up via Auto Detection. To do this:
- Hit the “Home” button on the Samsung TV remote.
- Go to “Sources” or “Connected devices” (depending on the TV model you use or the Tizen version your TV has).
- Access “Universal Remote Setup.” In this menu, you will see two buttons. One is “New Device,” and the other is the Xbox.
- Navigate to the Xbox option and delete the Universal Remote profile.
NOTE: One downside of deleting the Universal Remote profile for your Xbox is that the Xbox source on the TV will now be labeled “HDMI” and no longer have the Xbox logo. However, you can use the generic “Game Console” name instead of “HDMI.” This is a small price to pay to prevent your TV from rebooting or powering ON your Xbox.
Image Source: Samsung
